(PRWEB UK) 26 July 2012
‘What is Calpol in Greek?’, ‘Where is the nearest pharmacy to my hotel?’ – DTI Talking Nurses have the answers
A key benefit of all DTI policies is access to Talking Nurses: a unique helpline service which provides guidance on health problems, information on foreign hospitals and clinics, details of foreign brand names and even information on what prescription medication is called in different languages. The service is available 24 hours a day, seven days a week, at no extra cost for DTI policyholders.
DTI ‘s Terrie Ryan says, ‘We’ve noticed an increase in calls about stomach upsets abroad over the last few weeks. Also with our wet and cold summer, problems with dehydration could be more common owing to the sudden increase in temperature experienced on arrival in hot destinations such as southern Europe, or north Africa, so it is important to increase the amount of fluids consumed.’
Terrie continues, ‘We spend a lot of time reassuring holidaymakers about how the hospital care system works abroad. For example in Italy, Spain, Turkey and Greece nurses don’t provide basic care, so a family member will have to buy food for their loved one and help with basic care such as trips to the toilet, changing bed linen or getting them dressed. In fact, a bed is often provided for the relative to stay alongside the patient to provide that care. The language barrier can create extra concern if you are taken ill abroad. At DTI Talking Nurses we can provide a translator to help with explanations of medical conditions and treatment.’
DTI Travel Health Tips
- Carry any essential medicine in your hand luggage for easy access. Take your repeat prescription slip with you in case for example you need replacement medicine owing to lost baggage
- If travelling by plane you won’t be able to take liquid medicines that exceed 100ml limits, so if you have children it may be worth stocking up on some children’s paracetamol at a supermarket or pharmacy when you arrive at the resort
- Food must be piping hot, whether you are in your hotel restaurant or at a fast food stall, so avoid buffets and follow the golden rules of eating abroad: ‘cook it, peel it, or forget it’
- Children’s ear and throat infections are often caught from swimming pools abroad, so always get the kids to shower off when they come out of the pool
- If you are travelling far afield always seek medical advice, ideally several months before travelling. The website Fit for Travel: is an excellent source of advice
What Direct Travel Insurance Offers:
- A range of policies, including Single Trip, Annual, Backpacker and Ski Insurance, to suit the needs and budgets of holidaymakers or business travellers.
- Travel insurance from as little as £2.75 and annual multi trip insurance available from £14.95
- Optional extras including Natural Catastrophe and Additional Personal Accident Cover.
- All DTI Standard, Premier and Premier Plus policies include Scheduled Airline Failure Cover, so that if an airline a policyholder has booked with files for bankruptcy, £1,500 will be provided to cover travel by alternative means
- All DTI insurance policies include emergency 24 hour medical repatriation service
- Dependent children, age 17 or under, can be included for free on family travel insurance
- DTI Travel insurance is available from http://www.direct-travel.co.uk/ or by phoning 0845 605 2700 and is quick and easy to apply for
Commenting on the summer discount, Warren D’Souza, Head of Digital Marketing for DTI says, ‘DTI is one of the best kept secrets of the travel insurance industry, having provided UK travellers with great value for money policies since 1992. Our new summer discount gives even more reasons to choose DTI for travel insurance this summer.’
Customer Case Study
The importance of declaring existing pre-medical conditions was highlighted when a customer called DTI ahead of a trip to Boston, USA. In disclosing controlled high blood pressure, DTI’s underwriters were able to accept the risk and issue cover. This was important as the customer suffered a cardiac arrest when disembarking the plane and DTI's medical team worked with the treating doctors to ensure the customer received the highest level of hospital care. The customer was fitted with a pacemaker before returning home in upgraded seats with a medical escort. The total bill for the claim came in at $250,000.
Note to editors:
- Direct Travel Insurance is available for travellers up to 75 years of age
- Direct Travel Insurance is available for UK residents only, who must be 18 years of age or over
- Direct Travel policies do not cover undisclosed pre-existing medical conditions or travel to or through Afghanistan, Cuba, Libera and Sudan.
- Direct Travel Insurance is a trading name of UNAT Direct Insurance Management Limited, which is authorised and regulated by the Financial Services Authority (FSA Number 312350). This information can be checked by visiting the FSA website. This website is directed at users in the United Kingdom. Travel insurance is underwritten by Chartis Insurance UK limited