ICTBroadcast Version 3.0 Released, A Professional Telemarketing Tool of Enterprises and Internet Telephony Service Providers

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ICTBroadcast is mature and professional software solution for sms messaging , fax blasting, voice broadcasting, interactive voice broadcasting and email marketing, It is web based multi tenant unified communication platform for telemarketing

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We are pleased to announce the release of ICTBroadcast Version 3.0 , ICTBroadcast is mature and professional product and becoming ultimate choice of telemarketers, carriers and Internet Telecom Service Providers (ITSP).

ICTBroadcast Version 3.0 include following enhancements

Improved Dashboard

ICTBroadcast Version 3.0 has an improved and more informative dashboard. Now admin can view server status, All active campaigns, and statistics of the logged-in users. A widget like view now enables to view the details by just clicking on it.

Improved IVR Designer

IVR Designer now has five more applications. Custom IVR can be designed with a lot ease. New applications allow to speak custom values of Alphabet, Numbers, digits, date and time. Now improved Record application allows to record complete IVR, a part of it or only the call recipient response and these recordings can be downloaded or played with just a single click.

Implementation of Load Balancing

ICTBroadcast Version 3.0 now has built-in support for Load balancing. ICTBroadcast has been integrated with RabbitMQ that enables ICTBroadcast to scale and connect with multiple Asterisk servers without any hassle thus ICTBroadcast Version 3.0 make it feasible to run single broadcasting campaign across multiple asterisk nodes and blast thousands of concurrent calls concurrently

Addition of Email Campaign

ICTBroadcast 3.0 is unified communication autodialer and has added support of Email campaigns . Now target medium can be chosen from Voice, SMS, Fax and Email and there is no need to look a separate platform for Email campaign. Everything is bundled into a single software package.

Addition of Survey Campaign

Survey campaigns now has support for open-ended questions. Now choice based questions that require key press from call recipient as well as open-ended questions that require call recipient to record their message are supported also it supports view the result of survey campaign in an informative chart report and can listen and download the recorded messages of the survey campaign.

Advance Campaign Management

Advanced campaign management allows to control the channel limits of the running campaign. Now you can monitor the status of your campaign and control it the way you want.

System wise configuration

System wise configuration allows to manage the behaviour of the overall ICTBroadcast system. It allows to configure your campaigns, Forms, and Servers by advanced users.

Supporting variety of broadcasting scenarios

ICTBroadcast 3.0 is unified communications autodialer and supports a variety of broadcasting scenarios including but NOT limited to Voice Broadcasting, SMS Messaging, Fax Blasting and Email Marketing , Smart Auto Dialler / Interactive Voice Broadcasting, Survey, Alert system, Notification system, Polls and custom IVR support using built-in IVR Designer, a drag and drop tool

Support for Custom Variables / Tokens

Play custom message for each recipient using custom variables / token. Custom Tokens are supported in SMS messages, Email templates, IVR Applications like TTS, Say Alpha, Say Date, Say Time, Say Number and Say Digit.

Improved Campaign statistics and reporting

ICTBroadcast 3.0 has an improved campaign summary and reporting. With its chart based reporting, viewing and analyzing a campaign is much more easier than before. You can now view the contact details (contact list) of those who answered your call and of those where call Failed (due to Busy, No Answer, Congestion, Unknown error). You can export these contact lists for further processing.

REST based API's to integrate with third party software

ICTBroadcast 3.0 also comes with easy to use REST based API that can be used with any third party software or web interface. This can be used in a variety of ways from showing campaign statistics on the web page to creating new users through a function call.

Please visit ICTBroadcast website http://www.ictbroadcast.com for more information

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Tahir Almas

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