Ignition and Fiderus Form Strategic Alliance to Deliver Local IT Services and Support in Cayman

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Leading IT providers in Cayman collaborate to deliver disaster recovery, private cloud, on-site support, 24/7 service desk and data storage in Cayman.

"The depth of service provided by Ignition and Fiderus through this alliance is simply unsurpassed by any other local provider." Kent Green, Managing Director of Fiderus

Ignition and Fiderus are delighted to announce they have entered into a strategic alliance to deliver local solutions and expertise to customers in Cayman. Through this alliance, Ignition and Fiderus will provide an on-island private cloud and data storage solution together with disaster recovery, 24/7 service desk support and on-site support.

Combining Ignition’s expertise in online backup, disaster recovery, cloud and service desk solutions, with Fiderus’ expertise in on-site services, this partnership will provide a total package for local organisations. Ignition and Fiderus are committed to collaborating and providing the highest levels of customer service.

Ignition, a leader in offshore IT and cloud services, has also recently invested in establishing a local platform in a state-of-the-art facility in Cayman. This will provide high-availability secure hosting for clients’ critical data and applications infrastructure. Local organisations will have the ability to have their data and applications hosted in Cayman in a secure facility with the option to replicate that data to one of Ignition’s other hosting centres in Curacao, Bermuda or Nova Scotia. This will provide an unparalleled level of contingency to support business continuity.

Graham Pearson, CEO of the Ignition Group says “With Fiderus we’re well and truly placed to deliver the highest possible levels of solution offerings and customer service to the local Cayman market. The additional platform will also strengthen Ignition’s existing network of hosted facilities in Curacao, Bermuda and Nova Scotia, supporting clients in 23 countries and across multiple time zones.

Fiderus, a leader in technical support and outsourced IT services, will provide local on-site platform support as well as expert local on-site services to joint customers. Since 2001 Fiderus has provided exceptional technical support to a wide range of businesses. This includes a wide range of technical services, from on-demand troubleshooting to fully managed infrastructure.

Kent Green, Managing Director of Fiderus says, “Our mission is to deliver excellence in the IT services that we offer. We expect our abilities to deliver to businesses what they demand from their IT functions to be enhanced greatly by our collaboration with Ignition. There is tremendous synergy between the organisations and this alliance will increase the depth and capabilities available to the Cayman marketplace. The depth of service provided by Ignition and Fiderus through this is simply unsurpassed by any other local provider.”

Through this alliance Ignition and Fiderus provides IT and cloud solutions to businesses of all sizes and industries in Cayman.


For further information please contact

Stephanie MacDonald
Group Marketing Specialist
The Ignition Group of Technology Companies
Direct: 345-525-5771
Email: smacdonald(at)ignitionmsp(dot)com

About Ignition
Ignition is an IT services organisation with clients in Europe, throughout the Caribbean, North America and Canada. Founded in 1998 in Bermuda, Ignition has grown significantly and is one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation, records management, document scanning, SharePoint, ViewPoint and 24/7 service desk support. Ignition has offices located in Bermuda, Halifax and Cayman Islands with representative offices in Curacao, Jamaica and Trinidad. Visit http://www.ignitionmsp.com for more information.

About Fiderus
Fiderus is an IT solutions organisation in Cayman specialising in managed systems, project management and technical support. Since 2001 Fiderus has provided exceptional technical support to a wide range of businesses. Fiderus offers a wide array of technical and advisory services, from on-demand troubleshooting to fully managed infrastructure. For more information visit http://www.fiderus.com or contact Kent Green at 345-526-2190.

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Stephanie MacDonald
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