Sererra knows how important customer support is to our clients’ businesses.
Irvine, CA (PRWEB) July 27, 2012
Sererra Consulting Group, LLC., a world-leader in business process and technology management, offering a broad portfolio of the best cloud based ERP, CRM and eCommerce solutions to the mid-market, announced that it has launched SererraCare. SererraCare is a world-class support and consulting program to help NetSuite and Intacct users get the most out of their cloud software, increase productivity and reduce costs. SererraCare provides on-line case submissions with business hour support. The Sererra support team trouble-shoots the system and provides solutions via email.
Sererra has long been known as the consulting firm businesses want on their side, especially when it comes to the most difficult implementations and integrations. The company’s focus has always been on addressing and providing the best solutions to the messiest problems companies find themselves in. Sererra is now putting that unique ability, skillset and experience to work for subscribers in this highly-responsive and extremely cost-effective SererraCare program.
“Sererra knows how important customer support is to our clients’ businesses. We understand they have purchased a cloud technology solution to make business run more smoothly – and we want to make sure to deliver on that promise!” said Vijay Saha, CEO of Sererra Consulting Group.
In addition, SererraCare professional services provides subscribers with a free quarterly health-check for ongoing evaluation of their business processes. Sererra seeks to understand the unique business challenges and identify a plan to dramatically improve your business processes by taking full advantage of everything Intacct and NetSuite have to offer.
Sererra is a leading Green IT technology and management consulting firm focusing on delivering turnkey business solutions for midmarket firms worldwide. A provider of SaaS based technology for ERP, CRM and eCommerce needs, Sererra’s core areas of expertise emphasize business process engineering, systems implementation, integration and custom software development including cloud-based business processes for a wide range of industries. As a NetSuite, Intacct, SugarCRM, Salesforce.com, and SAP Business ByDesign provider and integrator serving the mid-market with hundreds of implementations, Sererra provides clients with a complete unified integrated solution that enables business to grow more profitably.