Grand Island, NE (PRWEB) July 27, 2012
Hospitals are selected for this prestigious annual list based on a proprietary scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores along with a higher level of analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, it takes into consideration WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
“Saint Francis Medical Center is very proud to be named as the Region's Best Hospital for Patient Experience. The physicians and staff at Saint Francis are committed to providing excellent care and services to our patients and their families. This recognition affirms that we are making good on our promise of delivering an extraordinary patient experience, and that women are choosing Saint Francis for their healthcare needs and those of their loved ones,” said Dan McElligott, President and CEO, Saint Francis Medical Center
As the Region’s Best Hospital for Patient Experience, and because of its high patient satisfaction scores, WomenCertified is delighted to further honor Saint Francis Medical Center with the Women’s Choice Award. Women are empowered to make better choices by having a Seal that represents the collective opinion of women who highly recommend that brand, service or hospital.
“Women make or influence more than 85 percent of all healthcare decisions for themselves and their families,” said Delia Passi, CEO and founder of WomenCertified and former publisher of Working Mother and Working Women magazines. “Recognizing the top hospitals nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where we are women helping women make smart choices.”
WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. In September 2011 WomenCertified launched the Top Hospitals for Patient Experience by WomenCertified. Visit http://www.womencertified.com.