Viana Hotel and Spa Lobby
We realize corporations and Travel Agents have many hotels to choose from across Long Island
Westbury, New York (PRWEB) July 30, 2012
Headed by the Managing Partner of Samar Hospitality, Alan Mindel, the Long Island based hoteliers headed to the American Express office in Miami Lakes, Florida on July 26th 2012 to present their hotels' accommodations, amenities and services to Travel Agents responsible for booking hotels for corporate travelers to New York. Joining Mindel were managers from each Hotel, that included Crystal Calandro representing the Ramada and the Adria hotels, Franklin Manchester from the Inn at Great Neck, Michael Papierno from the Viana Hotel and Spa and Zachary Kranitz from the Four Points by Sheraton Plainview.
Travel Agents such as the ones from American Express in Miami Lakes work with a large and significant amount of corporate companies, and many of them are based out of New York or have many travelers coming to New York. More significantly for Samar Hospitality, many travel to Long Island. When Mindel was asked what the purpose and significance of the trip was, he responded, "We realize corporations and Travel Agents have many hotels to choose from across Long Island and in the New York area and unless they know about our hotels, our services and our amenities and our commitment to exceeding their expectation, we're really just another hotel out there. We wanted to introduce ourselves to them and show them what we're all about so that they may consider working with us in the future. It was our pleasure to do just that and my team and I believe it was a success."
The hotel industry as a whole is a very competitive one and it is one of those industries that have been drastically affected by the downturn in the economy, which started in late 2008 and really plunged in 2009. Since then hoteliers have been doing many things to remain competitive and recover from the overall weak economy. Franklin Manchester, the General Manager of the Inn at Great Neck stated during the discussion, "There is no magic wand, you have to be assertive in your efforts and you have to try different things and then often stick with what works. Meeting and greeting people face-to-face is something many people have forgotten how to do or just don't realize the importance of it. In my mind these types of trips are necessary and are often very productive and even fun. It's great to meet the people that are so often behind the scenes but responsible for so much."
The newest property in the Samar group is the Viana Hotel and Spa in Westbury, NY. The Hotel opened in October 2010 and has been developing its client and market base since then with great success; however, as a relatively new hotel, they are doing all they can to attract and maintain a strong corporate base. Though many local companies on Long Island know of their unique and upscale property, they still have their work cut out for them according to their General Manager Michael Papierno. When Papierno was asked about the necessity to reach those outside of New York he stated, “We’re a new property with many unique features. We have to get out and tell people that we're here and have them experience the Hotel firsthand. As an independent luxury hotel we have to wave our own flag. Meeting with corporations and Travel Agents is always a plus for us; however, traveling to Florida to meet some of the key decision makers in travel was great. We appreciated their time and consideration. We're prepared to do it again in other key cities across the country and possibly Miami Lakes again in the not too distant future."
It appears that the Samar Hospitality group and their dedicated team of managers are ready to do whatever it takes to make them standout from the rest. For additional information please visit the hotels’ individual websites. Each property has something unique to offer and each property differs from the other quite a bit. They differ in location, style and price point; however, they all have something to offer the corporate traveler and their commitment to excellence in the customer service industry appears to be their common bond. The fact that they have five properties stretching west to east on Long Island is a big plus.