Wayne, NJ (PRWEB) July 31, 2012
OpenVault, the leading provider of service-based real-time usage, data, and analytics solutions for Multiple System Operators (MSOs), announced today that it has launched a mobile application that allows an operator’s high speed data subscribers to easily view the amount of data they have consumed on their broadband plan, allowing customers to better understand and manage their online experience and enabling Operators to support new pricing models, communicate marketing messages as well as usage thresholds.
Having a usage meter application isn’t the only benefit for the Operator. Being able to have subscribers interact to upgrade their services or pay their bill online via the app will drive additional revenue, and enhance the value perception for the Operator.
Any size operator now can look “BIG” with an app on the Apple App StoreSM and Android™ Market. The SmartApps platform is customized with the Operator’s Logo and links to their website and other services, for a seamless implementation. OpenVault’s Hosted and Managed Service model provides all the required infrastructure and maintenance of the application, so subscribers simply download and begin using the service.
OpenVault’s SmartApps Communication Manager provides customers with instant access to usage data straight from the source, ensuring consistent information can be accessed by both the subscriber and the Operator’s customer care organization. “OpenVault is dedicated to helping operators better manage their limited resources,” said Rich Evans, Vice President of Sales & Marketing OpenVault. “Our SmartApps platform makes it easy for operators to provide real-time information to their subscribers about their usage and inform them about upgrade opportunities that help increase revenues. Best of all, there’s no hardware to purchase or software to support.”
One of the first steps to helping customers understand broadband usage consumption is to make that information available anytime, anywhere. As Operator’s consider implementing broadband data usage limits and usage based billing it is important for subscribers to have full visibility into their current and historical usage consumption levels so they can make the appropriate decisions regarding their broadband services. OpenVault’s SmartApps solution helps MSOs communicate effectively with customers, providing full transparency via an easy to navigate mobile app.
The new app is available for iPhone and Android operating systems. For more information about this and other OpenVault solutions, please go to http://www.openvault.com.
OpenVault provides solutions which help broadband providers manage bandwidth utilization on their networks and optimize the network’s revenue potential via a unique Software as a Service (SaaS) offering. Network providers can purchase a host of applications on a “pay as you go” basis, reducing intensive capital outlay and enjoying a positive return on investment immediately. OpenVault’s solutions drastically improve the visibility into how the network is being used and provide the operator with a mechanism for driving additional revenue. For more information, please visit http://www.openvault.com
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