Infosight Offers Customer Awareness Program for Financial Institutions: Program Meets New Multi-Factor Authentication Compliance Requirements

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Because information security awareness training is a key defense against fraud and identity theft, providing education for retail and commercial customers on general information security practices is among the top agenda items for financial institutions as well as regulators.

InfoSight Inc, provider of Managed Security, IT Compliance and Vulnerability services for regulated industries, has launched a new Customer Security Awareness Program specifically designed for financial institutions and their customers. The Program, which enables financial institutions to quickly and easily train their consumer and commercial banking customers, also ensures compliance with the portion of the new 2012 multi-factor authentication guidance that requires financial institutions to manage a robust customer awareness and education effort.

The Customer Security Awareness Program provides customer-ready content explaining the dangers of internet transactions, phishing, malware, ACH, wire fraud, hacking for profit, social engineering tactics, and more; and educates users on how to avoid becoming a victim. Financial institutions are able to use the content in a variety of ways including adding the content to their website, email newsletters, statement stuffers, or placing posters in branches.

Also included, are special events for customers such as live webinars and in-branch security workshops. Client incident tracking abilities are also included in the Program and, to demonstrate compliance, financial institutions receive an annual progress report of their efforts.

“In today's environment, information security awareness is everyone's responsibility,” said Tom Garcia CEO of InfoSight Inc. “We believe it's critical that bank employees and their customers have a better understanding of the threats to the security of their information and how to protect themselves.”

Because information security awareness training is a key defense against fraud and identity theft, providing education for retail and commercial customers on general information security practices is among the top agenda items for financial institutions as well as regulators.

To learn more about InfoSight’s Customer Security Awareness Program, visit http://www.infosightinc.com/Training/customer-awareness-program.php or contact InfoSight at 305-828-1003 x129.

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