Physiotherapy Associates Partners with Connance to Tackle Outsourced Processes

Share Article

Technology-Based Management Solution Improves Business Office Productivity and Patient Experience

Connance, Inc. (, the leading provider of healthcare revenue cycle productivity solutions that helps hospitals lower costs and increase cash flow, and Physiotherapy Associates, the nation’s foremost provider of outpatient physical therapy services, today announced deployment of Connance Outsourcing, a management service to improve the performance of outsourced third-parties as part of Physiotherapy Associates’ continued innovation in revenue cycle processes.

Connance Outsourcing combines a cloud-based collaboration technology with professional services to select and manage Physiotherapy Associates network of revenue cycle partners focused on later-stage recovery. Connance’s platform integrates financial and activity data of multiple third-party outsourcers into a single reporting and rules-driven database, automates key work processes, and enables better communication and collaboration of all stakeholders. In the end, patients have a more integrated experience, providers realize better cash flow and agencies realize operational efficiencies and better client engagement.

“Over the past few years we’ve seen increasing complexity in our revenue stream, requiring us to involve more outside specialists in the recovery process. It is hard to really work closely and stay on top of a broad outsourcing network. We knew there had to be a better way to manage it. Connance’s solution gave us the visibility, control and flexibility that we never had. What has made this especially valuable though is our ability to leverage their managerial expertise by having them assume oversight responsibility for our vendor partners,” said Andrew DeVoe, Chief Executive Officer of Physiotherapy Associates. “With Connance leading the effort, we are working more effectively with our extended business office partners and outsource specialists for better cash flow and patient experience. It has been a win-win-win for Physiotherapy Associates, our partners and our patients.”

Steve Levin, CEO of Connance said “We are proud to be working with Physiotherapy Associates given their passion to be best-in-class. With so many competing needs in the revenue cycle today, every organization is challenged to not only have the best technology but also expert resources to support their processes. Recognizing this issue, Connance is committed to being a provider’s resource to address this issue, offering both technology and expertise in combinations that work for each. Connance works with leading providers and agencies around the industry creating unique insight and opportunities for improvement.”

About Physiotherapy Associates
Physiotherapy Associates is the nation’s foremost provider of outpatient rehabilitation services. Physiotherapy Associates employs an industry-leading team of physical therapists and healthcare practitioners who are dedicated to high-quality patient care. The company provides physical therapy, industrial rehabilitation and orthotics and prosthetics services to millions of patients each year across the United States. With more than 650 clinics, Physiotherapy Associates is national in scope, local in care. For more information, visit, follow us on Twitter (@physiocorp) or become a Physio fan on Facebook.

About Connance, Inc.
At Connance we know that every healthcare organization has the opportunity to get more from their revenue cycle. Every day Connance solutions help hospitals, physician groups and third-party revenue cycle partners lower costs and increase productivity. Our revenue cycle productivity solutions combine predictive analytics and insights from hundreds of clinical settings with a user-driven technology platform to improve denial processes, raise performance of outsourced operations and transform self-pay and charity activities. With clients like Geisinger Health, Centura Health and Florida Hospital, Connance is changing expectations of revenue cycle executives. Connance is headquartered in Waltham, Mass. For more information visit or call (781) 577-5000.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

David Griffin
Visit website