Silverchair For Families Launches Updated User Interface

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Communication and education system for resident families now boasts streamlined navigation, improved site personalization, and easier access to information

Silverchair Learning Systems’ For Families, a comprehensive online communications and education system for resident families, recently launched an upgraded version of its platform.

After more than a year of significant growth of the For Families system, Silverchair Learning integrated valuable feedback received from thousands of users to enhance resident families’ use of Silverchair For Families to stay in touch with their loved one’s community and updated on their care. Significant changes include improved navigation, easier access to community information, better access to site personalization, and a graphics-based course library featuring more than 100 courses written specifically for families by senior care experts.

‘We are extremely excited about the new changes,” said Mike Mutka, President and COO of Silverchair Learning Systems. “The changes being made represent more than a year of observing how family members interact with our technology and the resources they use to stay engaged with their loved ones. We have turned these observations into a new version of our product that is informed by real families’ experiences. We’ve made their access to information simple and easy.”

Improvements to the site were also made with a focus on evolving technology and its use in senior care. The For Families website is designed to look and function as well on an Android™-based tablet or mobile device as it does on a personal computer. “The senior care industry’s use of new technology is changing rapidly. We wanted to enable clients and their resident families to easily access the site on-the-go,” said Denelle Grant, Silverchair For Families Product Manager. “A community with wireless technology can easily upload photographs and share them with family members, almost in real-time.”

Current Silverchair For Families clients will move to the new interface in the coming months, and all new clients will immediately use the new interface. To promote the improved member experience, Silverchair Learning Systems is offering complimentary Android™ tablets with new contracts signed between now and September 23, 2012.

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About Silverchair Learning Systems
Silverchair Learning Systems works with senior care leaders who want to improve key business processes in their organizations. Silverchair Learning offers: Silverchair For Staff, a user-friendly online training solution that improves compliance and eliminates record keeping headaches; the Employee Feedback System, which easily delivers satisfaction surveys, provides in-depth analysis of results, and offers action tools to help reduce employee turnover; and Silverchair For Families, a resident family education and communication system that helps set expectations and solicit continuous feedback to help providers build strong family relationships and increase satisfaction. All Silverchair Learning products have been developed to help educate, empower, and inspire the senior care industry and to facilitate a higher quality of care. http://www.silverchairlearning.com

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Amanda Panarese
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