Washington, DC (PRWEB) August 01, 2012
The July poll hosted on the National Foundation for Credit Counseling (NFCC) website revealed that consumers have false perceptions about credit counseling which keep them from obtaining the help they need.
The majority of more than 2,000 poll respondents, 47percent, indicated they are not reaching out for assistance with their financial concerns due to confusion regarding where to find substantive help. Another 24 percent do not think they can afford the assistance offered by a credit counseling agency.
“The poll numbers are disturbing on many levels,” said Gail Cunningham, spokesperson for the NFCC. “Many well-meaning consumers have been duped by unscrupulous businesses which charged them high fees, yet delivered little if any real help. Unfortunately, these types of activities not only tar the sector, but prevent consumers from seeking the help they need.”
The reality is that services provided by NFCC Member Agencies offer a stark contrast to the misconceptions reflected by the poll. Consider the following best practices which apply to all NFCC Member Agencies:
The survey also reflected despair in some of the answers. Taken together, 19 percent of respondents either felt their situation was beyond help (13 percent), or were tired of trying to resolve their financial concern (six percent). Only ten percent felt they could handle their situation on their own.
“The NFCC wants to send a loud message to consumers who are experiencing financial distress, and that message is that legitimate help is available,” continued Cunningham. “People owe it to themselves and to their family to reach out to a trained and certified counselor for a review of their situation. Delaying action only makes the problem harder to resolve.”
More than three million people were assisted by an NFCC Member Agency last year. To find a solution to your financial dilemma, reach out to the agency closest to you by dialing (800) 388-2227, or go online to http://www.DebtAdvice.org. For help in Spanish, call (800) 682-9832.
The actual May poll question and responses are as follows:
Q: I know I would benefit from credit counseling, but I've not reached out because
A. I'm confused over where to find real help = 46%
B. My problem is beyond help = 13%
C. I can't afford the help = 24%
D. I think I can resolve things on my own = 10%
E. I'm tired of trying = 6%
Note: The NFCC’s July Financial Literacy Opinion Index was conducted via the homepage of the NFCC Web site (http://www.DebtAdvice.org) from July1 - 31, 2012 and was answered by 2,274 individuals.
The National Foundation for Credit Counseling (NFCC), founded in 1951, is the nation’s largest and longest serving national nonprofit credit counseling organization. The NFCC’s mission is to promote the national agenda for financially responsible behavior, and build capacity for its members to deliver the highest-quality financial education and counseling services. NFCC Members annually help more than three million consumers through close to 750 community-based offices nationwide. For free and affordable confidential advice through a reputable NFCC Member, call (800) 388-2227, (en Español (800) 682-9832) or visit http://www.nfcc.org. Visit us on Facebook: http://www.facebook.com/NFCCDebtAdvice, on Twitter: twitter.com/NFCCDebtAdvice, on YouTube: http://www.YouTube.com/NFCC09 and our blog: http://financialeducation.nfcc.org/.