iLab Solutions Announces Research Core Facility Benchmarking Study Results

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Managers and directors communicate best practices and biggest challenges in core facility management.

For the second year in a row, iLab Solutions conducted its research core facility benchmarking study where 208 individuals from over 75 research institutions from around the world responded. The responses represent management activities conducted in more than 40 different core types, including flow cytometry, microscopy and imaging, and genomics, among several others.

This year’s study was designed to capture the most common core facility management practices, determine trends in core growth and utilization, and give facility management an opportunity to communicate the biggest challenges they face today.

“The analyzed data shows a number of strong patterns in managing and operating core facilities,” said Heather Lorenz, iLab Solutions VP of Business Development. “We hope the study will be a useful resource for research institutions looking to address challenges and understand best practices in core facilities worldwide.”

One of the trends found in this study is nearly half of core managers’ time is spent on managing the core business. This correlates directly with reported customer growth. As customer numbers climb so do the challenges that accompany it. The challenges cited in iLab Solutions 2012 Core Facility Benchmarking Study range from effectively communicating with the customer to inefficient tools and operations to managing budget to maintaining equipment and recruiting and maintaining quality personnel.

A detailed analysis of iLab Solutions 2012 Core Facility Benchmarking Study, which includes downloading the full report, can be found at

iLab Solutions is a leader in providing web-based management services to academic research institutions, with customers that include leading NIH-funded universities, research hospitals, and independent institutes. The functionality of iLab’s web-based tools for academic research management include core facility service request management, enhanced sample management, equipment reservation and usage tracking, billing and invoicing, reporting, and lab requisitioning and spend tracking tools. The system also allows each user a consolidated view of their recent activity in the system as well as the ability to search across all equipment, services and cores in the system.

For more information, please contact:
Alicia Cravens    
iLab Solutions, LLC    

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Alicia Cravens
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