(PRWEB UK) 7 August 2012
Launched in 2008, http://www.FashionEyewear.co.uk has been working hard to maintain its reputation of excellent service and quality.
The online company recently broke the record of achieving over 200 5-star customer reviews on Trust Pilot based on the service received, delivery time, quality of the product, and overall satisfaction.
Many of the reviews mentioned that the fast delivery and excellent staff communication influenced their score rating. The majority of the reviewers stated they would use the service again for buying designer glasses and prescription sunglasses.
Online shopping can be a great experience if everything goes smoothly. That starts from the moment you log onto the internet and start your search. You want to be able to quickly find the product you’re looking for, easily pay for the item using a secure payment method like Pay Pal, and be kept informed of your order from the moment it gets processed to right up to when it’s dispatched.
Below are the four main reasons why this online retailer gets top marks for their customer service:
EXTENSIVE PRODUCT PORTFOLIO
Fashion Eyewear stocks an extensive range of designer spectacles from over 30 luxury brands. They have just added 5 new brands to their growing portfolio so there’s a mighty range of products for you to choose from. The company deals directly with the brand manufacturers so they can offer you the latest eyewear trends at the best lowest price.
EASY & SECURE PAYMENT METHODS
Pay Pal and Sage Pay are the two payment methods the company uses; Pay Pal is for customers paying online and Sage Pay is used for those who pay over the telephone. Fashion Eyewear also has a security system which checks your card’s billing address against your shipping address to prevent fraudulent activity.
QUICK DELIVERY & NEXT-DAY DISPATCH
Fashion Eyewear strives to deliver their products within 10 working days for non-prescription eyewear and up to 15 working days for prescription eyewear. On average, it takes 7 working days for customers receive their eyewear (both prescription and non-prescription customers).
If you find that you might need a bit of help, you can contact the customer service team on their UK landline number, email them, or use their new Live Chat service for product information, stock availability, or any other query. Fashion Eyewear will help you resolve your problem in the easiest possible way.
ABOUT THE COMPANY
FashionEyewear.co.uk is an online retailer that specialises in selling designer glasses and prescription sunglasses. It was founded in 2008 and has been growing successfully year on year. The business has a strong relationship with their licensed brand manufacturers; this allows them to offer customers the best price without compromising quality. The company has recently implemented a new strategy that will further improve their customer service so expect more 5-star reviews from this retailer.
Visit Fashion Eyewear to see more on the latest designer glasses online.