Ephraim, UT and Fayetteville, AR (PRWEB) August 07, 2012
Snow College has chosen TICKETsage, Inc. as its new ticketing solution to improve box office efficiency and boost patron satisfaction.
On March 19, 2012 Snow College issued an RFP for web-based ticketing software to streamline ticket sales and improve customer satisfaction. After analyzing several box office systems via bids submitted based on the RFP, TICKETsage was the clear winner, having surpassed all other bidders by over 100 points in the selection process. Snow College recognized TICKETsage as the best solution due to its power, flexibility and ease of use.
“When we were in the market for a new ticketing system we were looking for a company who gives sterling customer service and was easy for customers to use. We had four different companies give us presentations and TICKETsage was the unanimous consensus of our panel.” says Joe Anderson, Executive Director of the Sevier Valley Center located on the Richfield campus in Sevier, Idaho. “The package that they presented to us met and exceeded our needs. They are the sterling choice in the ticketing industry.” Anderson was a key decision maker during the RFP evaluation and was assigned the role of Administrator for the overall ticketing system and implementation process.
TICKETsage provides proven, cutting edge services that will help the College meet their goals of implementing an integrated campus-wide, web-based system to manage all events and will provide customers/patrons with convenient options to purchase tickets from home or on the go.
The College also will be able to track and analyze audience data on all events and implement new ways to target a younger audience, using the web and promotions. Prior to selecting TICKETsage, all campus venues were, “on their own for how they sell tickets,” says Andrea Tripodi, Sales Executive for TICKETsage. “We created a custom solution to streamline the process for the entire college and to provide ticket buyers the best experience possible, allowing the college to have complete control over ticket sales.” The new ticketing system enables the college to sell tickets for all six venues on two campuses, providing patrons unprecedented access to tickets for all sports events and music/theater performances.
Snow College will be taking advantage of TICKETsage’s unique Distributed Ticketing Application which allows both box office personnel and online patrons to process orders in real-time from full inventory. The distributed architecture eliminates the chance for seat duplication and insures accurate reporting and reconciliation.
Snow College patrons will now be able to choose their own seats in real time using TICKETsage’s patented, secure, four-step ordering process. Patrons will also be able to print their tickets at home, eliminating the need to stand in line at will-call. Additionally, Snow College students will be able to use their student IDs to pay for tickets and gain admission to campus events with just a swipe of their ID card.
TICKETsage has been providing the most advanced technology and highest level of customer service in the industry since 1999 and is committed to helping Snow College grow its sports and arts events over the next several years; increasing ticket sales and ultimately adding revenue to each department’s budget.
Snow College will go live with online ticket sales August 20, 2012. To purchase tickets for a Snow College event visit http://www.snow.edu.
About Snow College
Snow College is a 2-year public College, and the Aspen Institute has named Snow College among the top 10 percent of two-year colleges in the nation when it comes to academic and workforce outcomes. Snow College is located in the heart of Utah, at the foot of the Wasatch Mountains. It’s a great place to go to College. Their South campus, located in Richfield, Utah has an event center arena called the Sevier Valley Center (SVC).
The College was established in 1888; excellence continues to be the hallmark of all their work and activities. They are the preferred choice of approximately 4,000 students who want a small College experience, filled with a variety of many different activities, events and performances.
About TICKETsage, Inc.
TICKETsage was founded in 1999 to address the limitations of legacy ticketing systems. The company pioneered the process of real-time seat selection from full inventory on the Web. Other innovations have included real-time print-at-home technology for Web sales, and a true 64-bit Architecture that was distributed well before the term Cloud-Based was coined.
The TICKETsage CRM, marketing and ticketing product is in its sixth release and is the solution of choice for those looking for a fully customized application that will scale to meet the demands of large ticket onsales while offering patrons the ability to choose their own seats in real time.
For more information about TICKETsage visit http://www.ticketsage.com or call 479-587-8336.