Burlington, MA (PRWEB) August 08, 2012
Panviva today announced the addition of Robert Bradshaw to its team of US professionals representing the company’s Business Process Guidance products and services. Robert has joined the company as Sales Director for the Midwest Region. Based in the Chicago area, Robert will continue to build on the adoption of SupportPoint®, Panviva’s flagship product, for payers and providers in the healthcare industry.
Robert is a high-performing professional with 20 years success entering new markets, growing revenue, building trusted and loyal relationships, and launching new products. He also brings extensive experience in sales management of the entire Midwest area. His most recent position was in business development with deVast, Inc, an IT managed services provider, where he established a new line of business services in IT outsourced operations. Prior to that, he was Director of Sales at CertPoint systems, which provided enterprise learning and management systems and services. He was also Director of Sales at Wireless Telecom Services, a telecom consultancy. Robert has an MBA from the University of Miami.
Panviva is the leading provider of products and services for Business Process Guidance solutions. SupportPoint is a unique technology that helps users navigate step-by-step through procedures and processes – no matter how complicated. Unlike any other solution on the market, the guidance is role-specific and context aware: whether the user is handling a service inquiry, adjudicating a claim or processing a case installation, the system provides exactly the right guidance at each step, in real time. Like a GPS for a car, it knows exactly where the user is going and responds with fast, accurate and actionable instructions. SupportPoint is a critical application in many industries, and is experiencing particularly rapid adoption in healthcare. Insurers view it as a “must have” application for its ability to lower costs dramatically and to improve the customer and employee experience by orders of magnitude.
“Bringing Robert onboard supports the company’s plans to move rapidly into meeting the needs of customers in the Midwest Region” said Stephen Pappas, Senior Vice President of Sales at Panviva. “Robert’s experience, and his unique skills and attitudes, make it clear that he will be a perfect fit for us and our clients from day one.”
Panviva is the developer of SupportPoint, the world’s leading Business Process Guidance system (a real-time desktop guidance solution). Over 200,000 users across 37 countries rely on SupportPoint daily to guide them through complex processes and policies in real-time. Among Panviva’s customers are BUPA, Blue Cross, Medibank, Health New England, AvMed, Gundersen Lutheran, BT, Caterpillar, National Australia Bank, WestPac, Stellar, Fosters, and the many others who use SupportPoint to reduce operating costs while improving performance and compliance. For further information, please visit http://www.panviva.com.
Panviva, the Panviva logo and SupportPoint are trademarks of Panviva Pty Ltd. All other brands may be trademarks of their respective owners.