DCS Successfully Installs a REDCOM HDX Softswitch at Grandview Mutual Telephone Company

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REDCOM announced today that Digital Communications Services (DCS) has installed a REDCOM HDX softswitch at Grandview Mutual Telephone Company in Paris, Illinois, replacing a legacy Mitel GX5000 Class 5 switch.

REDCOM® Laboratories, Inc., a company that designs and manufactures the world’s most reliable digital and IP-enabled telecommunications systems, announced today that Digital Communications Services (DCS) has installed a REDCOM High Density Exchange (HDX) softswitch at Grandview Mutual Telephone Company in Paris, Illinois, replacing a legacy Mitel GX5000 Class 5 switch.

The HDX is a powerful, next-generation Class 4/5 softswitch that works as a cost-effective adjunct/overlay on an existing network. Based on REDCOM’s patented distributed architecture, the scalable and stackable HDX minimizes the risk of single point failures as it distributes resources system-wide and network-wide, using multiple points of direct access.

“DCS provided Grandview Mutual Telephone Company with a full turnkey solution to replace their obsolete Mitel GX5000 Class 5 switch and CDR Collection System,” said Ted Snedeker, President of DCS. “The REDCOM HDX positions Grandview Mutual to provide next-gen services that today’s and future customers require.”

REDCOM’s Maintenance Administration and User Interface (MAUI) provides Grandview Mutual Telephone with an intuitive Graphical User Interface (GUI) that simplifies the configuration and maintenance of their new HDX softswitch. With MAUI, the company now has a user-friendly graphical overview of their entire telecommunications system.


HDX with TRANSip® is designed to provide a complete, integrated VoIP-TDM solution, whether your business strategy requires a network transformation, a VoIP network overlay, or a migration path to Next Generation services. By coupling enhanced VoIP capabilities with the continued functionality of your existing TDM network, TRANSip helps service providers respond to consumer demands for Next Generation services while managing capital investments. TRANSip integrates key IP Multimedia Subsystem (IMS) elements in a single platform, including a call manager, media gateway and media gateway controller. It offers a remarkable level of interoperability with industry standard SIP telephones, T1, E1, ISDN (PRI/BRI), Euro ISDN (PRI/BRI), MF/R1, MFC R2, GR-303, V5.2, C7/SS7, SIP, IPv4, and IPv6. The HDX also supports fax over IP (T.38) and modem over IP (V.150.1) protocols, permitting end instrument interoperability between VoIP and TDM.


For more than 30 years, REDCOM has specialized in the design and manufacture of innovative telecommunications products noted for their quality and reliability. Located in Victor, New York, REDCOM’s global customer base includes commercial telecom carriers, private networks, integrators, emergency responders, and government and defense agencies. All REDCOM products are proudly designed, manufactured and assembled in the United States. For more information about REDCOM’s Carrier-Class softswitch/gateway solutions, please contact a REDCOM customer advocate at sales@redcom.com or call +1.585.924.6500.

About Digital Communications Services

DCS is an engineering design, development, management and installation services enterprise that has provided value-added services to the domestic and international telephone industries for the past 27 years. The company has developed long-standing relationships with large, well-respected customers such as AT&T, Verizon, Ameritech, ALLTEL, Alascom, Bell South and Illinois Consolidated telephone companies.

International customers include CODETEL in the Dominican Republic, CANTV in Venezuela, Heilongjiang Rural Telecommunications Authority and Ministry of Posts and Telecom in Mainland China. In 2007 and 2008, DCS completed a project on Guam for GTA that included the complete replacement and upgrading of the power plants in 13 central offices. During the same period, DCS installed new digital switches on Guam and American Samoa.

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Carlos Sanchez
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