Zoiper for Mobile Significantly Reduces Administrative Burdens of VoIP Account Management

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The new version of Zoiper Mobile, available for iPhone and Android, allows VoIP users to self-provision their account settings by scanning a specially generated QR code to retrieve account data for their VoIP service.

Scan a QR code for simple VoIP account setup on mobile with Zoiper

A few weeks after the popular Zoiper IAX and SIP softphone launched free mobile apps for both Android and iPhone, its newest release versions stand out with a creative new feature. It allows end users to self-provision their VoIP service accounts as easy as taking a picture with the device camera to scan a QR code.

This revolutionary approach to getting the best out of the latest technology provides a great relief to end-users in terms of ultimate user experience. To the end customer, self-provisioning is accessible with just a single tap. The screen then switches to “QR scan mode” and is ready to capture the image generated by the VoIP provider. This image contains the encoded account information. Once captured, Zoiper retrieves all account data and provisions itself. Apart from a simplified user experience, this functionality enables implementing automated control over customer management of VoIP accounts.

Until now, automated provisioning for mobile devices was a challenge for ISPs. Conventionally, vast lists of VoIP providers were offered so that the users had to choose theirs. However, this did not take care of users having to manually enter their account details while VoIP providers had to deal with cumbersome account management and support processes to allow customers use their service.

Now, with Zoiper Mobile, providers of Internet Telephony simply put a QR image in their customer section. After the user scans the QR image with the handset camera, the information encoded in it is retrieved by Zoiper and thus the account is provisioned and registered. This will save the customers a lot of time: instead of typing information in various fields on those tiny screens, one tap will take care of server details, codec configuration and account credentials input.

While the user interaction for account registration is limited to a couple of taps on the device screen, this feature ensures high customer retention with greatly optimized time-consuming processes of account management and support in an automated and secure way. The new functionality is available free of charge to end users, as well as service providers, system integrators, and anyone managing a hosted PBX.

Designed to ease both user experience and customer management at no additional charge, self-provisioning for mobile using QR-codes is a unique way to reduce customer support costs using latest technology and save both users and providers time and resources.

Zoiper is a simple, stable, intuitive application providing for price-friendly globally-accessible communication possibilities.

Zoiper software phone supports millions of desktop users globally, on Windows, Mac OS X, Linux and Solaris desktop, as well as thousands of Android and iPhone devices. All products on all platforms are also offered as customized and OEM solutions.
Whether for individual or business use, Zoiper accommodates the functionality and interface to support any environment requirements.

For more information and customization offers please contact sales(at)zoiper(dot)com and visit http://www.zoiper.com

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Tom Kashamov
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