Burns & McDonnell Selects Sonoma Partners for Microsoft Dynamics CRM Deployment

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Top Microsoft partner selected to deploy CRM solution to increase productivity, support growth and improve client experience.

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Sonoma Partners was able to offer a solution in line with our IT strategy, unlocking the power of valuable data.

Sonoma Partners, a leading Microsoft Dynamics CRM consultancy with expertise in enterprise mobility, announced today that the company has been selected by Burns & McDonnell, a top full-service engineering, architecture, construction, environmental and consulting services firm, to manage its Dynamics CRM deployment.

In the past five years, Burns & McDonnell has doubled in size to more than 3,700 employees and sought a solution to support its growth through increased productivity and an improved client experience. With a range and depth of experience assisting professional services firms and providing innovative developments for Microsoft Dynamics CRM users, Sonoma Partners offered Burns & McDonnell a CRM solution for its 1,600-seat deployment to meet its business requirements and enhance client relationships.

“Sonoma Partners was able to offer a solution in line with our IT strategy, unlocking the power of valuable data,” said Kris Paper, Principal and Information Technology Director, of Burns & McDonnell. “Microsoft Dynamics CRM will provide a valuable tool for our sales force. It’s easy to use, flexible and able to integrate the client experience across all 11 of our global practices. I’m confident this will lead to a better sales experience for our clients and support our continuing growth.”

The new system will allow business development and project managers in different locations and global practices to more easily access, share and use information, allowing all involved to oversee the full range of activities related to a client’s experience – key events, project pursuits and customer interactions –from a familiar interface. Microsoft Dynamics provides a CRM solution that extends from Burns & McDonnell’s Microsoft Outlook and SharePoint 2010 collaboration framework, allowing employees to collaborate and communicate more effectively.

About Sonoma Partners
Chicago-based Sonoma Partners provides technology and business process consulting services to enterprise and mid-sized companies, with a focus on Microsoft Dynamics CRM and enterprise mobility solutions. Founded in 2001, the company has worked exclusively with Microsoft Dynamics CRM since the Beta release of version 1.0. Microsoft twice awarded Sonoma Partners as the Global Microsoft CRM Partner of the Year. The company’s unmatched expertise in Microsoft Dynamics CRM offers a rapid path to value and return on investment. Sonoma Partners has extensive experience in several vertical industries, with a particular focus on professional services. In March 2012, Sonoma Partners announced the development of the first-ever Windows 8 tablet app for the enterprise. To learn more, visit http://www.SonomaPartners.com.

About Burns & McDonnell
Founded in 1898, Burns & McDonnell is a full-service engineering, architecture, construction, environmental and consulting solutions firm.

The company's multidisciplined staff of more than 3,700 includes engineers, architects, construction professionals, planners, estimators, economists, technicians and scientists, representing virtually all design disciplines. Burns & McDonnell plans, designs, permits, constructs and manages facilities all over the world with one mission in mind — to make their clients successful.

Burns & McDonnell is 100 percent employee-owned. It ranks in the upper 5% of Engineering News-Record’s Top 500 Design Firms and is among the leaders in many service categories. It has been recognized by FORTUNE Magazine as one of The 100 Best Companies to Work For. It services its clients from 20 offices located throughout the United States and abroad.

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Jackie Lampugnano
Walker Sands Communications
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