Alternative Dispute Resolution Services in Australia Industry Market Research Report Now Available from IBISWorld

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Alternative dispute resolution – generally consisting of mediation, conciliation and arbitration – has surged in popularity during the past decade, underpinning strong growth in industry revenue and profitability. The increased scope of industry activity has encouraged many new players to enter the industry and existing players to expand, while employment has also grown strongly. For these reasons, industry research firm IBISWorld has added a report on the Alternative Dispute Resolution Services industry in Australia to its growing industry report collection.

IBISWorld Market Research

IBISWorld Market Research

The benefits of using the industry's services are supporting growth

The Alternative Dispute Resolution Services industry in Australia provides individuals and corporations avenues to resolve disputes that do not involve litigation. Alternative dispute resolution – generally consisting of mediation, conciliation and arbitration – has surged in popularity during the past decade, underpinning strong growth in industry revenue and profitability. Industry revenue is expected to grow at a compound annual rate of 5.3% over the five years through 2012-13 to be worth $642.5 million. Growth has been underpinned by the increasing use of ADR to solve commercial, family and workplace disputes.

The Alternative Dispute Resolution Services industry provides a number of benefits relative to litigation, being generally cheaper, faster, more flexible and confidential, and less adversarial than going to court. Since the mid-1990s, governments have supported the use of ADR by introducing a number of mandatory and optional schemes, particularly in the areas of employment, family and commercial arbitration law. Business has also turned to ADR as the tight economic climate, the rising cost of litigation and the threat of reputational damage and class actions led companies to seek an alternative to litigation. Both trends are expected to continue over the next five years. The increased scope of industry activity has encouraged many new players to enter the industry and existing players to expand, while employment has also grown strongly. As the industry becomes more established this growth in enterprises and establishments is expected to slow. However, employment growth is likely to continue at a similar rate as existing players grow their businesses.

The Alternative Dispute Resolution Services industry has a medium level of market share concentration, and the four largest firms are Allens, Freehills, Clayton Utz and King & Wood Mallesons. It is no accident that these companies are all major commercial law firms. The commercial market has grown significantly in the five years through 2012-13 due to increasing costs of litigation and increasing acceptance of industry services. Service for the disputes entered into by private companies is heavily concentrated. As a consequence, the increase in activity in this area has resulted in an increasing level of market share concentration in the five years through 2012-13.

For more information, visit IBISWorld’s Alternative Dispute Resolution Services report in Australia industry page.

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IBISWorld industry Report Key Topics

Companies in this industry aid disagreeing parties to come to an agreement through processes and techniques other than a court trial. This includes methods such as arbitration, mediation and other means of dispute resolution.

Industry Performance
Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle
Products & Markets
Supply Chain
Products & Services
Major Markets
International Trade
Business Locations
Competitive Landscape
Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
Industry Globalisation
Major Companies
Operating Conditions
Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance
Key Statistics
Industry Data
Annual Change
Key Ratios

About IBISWorld Inc.
Recognised as the nation’s most trusted independent source of industry and market research, IBISWorld offers a comprehensive database of unique information and analysis on every Australian industry. With an extensive online portfolio, valued for its depth and scope, the company equips clients with the insight necessary to make better business decisions. Headquartered in Melbourne, IBISWorld serves a range of business, professional service and government organisations through more than 10 locations worldwide. For more information, visit http://www.ibisworld.com.au or call (03) 9655 3886.

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Gavin Smith
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