Ashburn, VA (PRWEB) August 09, 2012
Intelligent Decisions (ID), Inc., a recognized leader in federal IT solutions, has received the Cisco Channel Customer Satisfaction Excellence award for the third year in a row, according to a company announcement made today. ID received the award for accomplishing a 99% satisfaction rating from Cisco customer feedback. This award is the highest distinction a Cisco partner can achieve. ID is a Cisco Gold Certified Partner and is among the top level of their customer-focused partners in the nation.
This prestigious designation is displayed inside Cisco’s Partner Locator tool to help differentiate ID from its competitors. Customers, Cisco personnel and other partners can then identify ID as having achieved outstanding customer satisfaction as part of Cisco’s worldwide assessment process.
“We are proud to be a valued partner of Cisco and to receive their prestigious Channel Customer Satisfaction Excellence award for the third year in a row,” said Harry Martin, president and CEO of Intelligent Decisions. “Together with Cisco we work to provide our clients with the highest level of customer service because it is, without question, the foundation of continued success for all businesses.”
ID has developed an ongoing strategic partnership with Cisco that focuses on helping the federal marketplace with service efficiency, reduced costs, and improved public safety. Combining Cisco’s Advanced Technologies in a wide range of solutions – including Unified Communications, Wireless LAN, Security, Routing and Switching, Data Center Storage Networking/Virtualization and Telepresence – with ID’s proven professional services and integration capabilities provides solutions that exceed customers’ expectations while meeting stringent federal requirements.
Cisco Customer Satisfaction continues to be one of the highest priorities of Cisco. Customer Satisfaction is an integral part of establishing customer loyalty, and gives partners a method to assess customer-to-partner relationships and actively address customer concerns.
About Intelligent Decisions:
Founded in 1988, Intelligent Decisions, Inc., is a recognized leader in developing and delivering innovative federal IT solutions to the civilian, defense and intelligence communities. For more information, visit http://www.intelligent.net or call toll-free (800) 929-8331.