Miami, Florida (PRWEB) August 15, 2012
Soaring Contact Centers announced today that revenues achieved during the first and second quarter of 2012 surpassed the revenues attained during the calendar year of 2011 by 45%.The resulting revenue growth will lead to additional staffing and site expansions during the third and fourth quarter of 2012.
“We are very pleased with the excellent results from our operations teams with the significant increase in revenues during the first half of 2012”, said Lydia Pimentel, Chief Financial Officer of Soaring. “We have seen revenues increase month after month as we continue to focus on new customer acquisition by providing our clients with a totally new and different option in the call center industry. We are committed to delivering high revenue returns to our client’s when choosing Soaring as their call center service provider. “
Miguel Bravo, Vice President of Business and Client Services said: “We are totally setting ourselves apart from the rest of the call center outsourcing pack. Clients today due to the slowdown in the world economy are seeking to partner with companies that are committed and able to deliver strong revenue performance.
"Our intense focus on delivering strong sales conversion while delivering superior customer care has resulted in many of our clients seeing their revenues increase by over 50% since coming on board with Soaring. Our experience in delivering strong sales conversion across a variety of industries is making us a key partner for any company large or small.”
Soaring expects continued revenue growth for the remainder of 2012 and is forecasting the addition of staffing personnel to their Miami, Salt Lake and Manila sites. New call center sites in the U.S. and overseas are planned during the fourth quarter of 2012.
About Soaring Contact Centers
As a leader in revenue generating contact center services and solutions, Soaring is focused on delivering companies with new ways to increase sales conversions and revenues by delivering outstanding service and customer care to our client’s customers across a variety of different industries.
Every day from locations in the United States and overseas, Soaring employees help deliver a superior sales and customer care experience to all our customers, resulting in increased revenues for our clients, while reducing overall costs. Our commitment and determination to excellence is sure to go above and beyond all your expectations. Visit http://www.SoaringContactCenters.com to learn more.