Our client experience a significant reduction in costs and headaches typically associated with implementing IVR payment applications
Miami,Florida (PRWEB) August 14, 2012
Datatel Communications Inc/Datatel Inc in Canada, a leader in Telephone IVR Payments in the Cloud announced today the addition of more out-of-the-box templates for IVR Credit Card payments.
Datatel delivers Telephone IVR Credit Card and IVR ACH Payments in the Cloud to businesses and government, which removes the collection and transmission of customer credit card and banking information away from Live agents, and in-house systems a critical milestone to achieving PCI compliance. Callers can pay bills, fees, contributions over the telephone 24/7 in a secure environment. As a Cloud solution there is no investment in hardware or software. Out-of-the-box templates designed for a wide range of business applications and industries makes implementation quick and simple.
Industries serviced include: direct sales, insurance, utilities, government services, parking, health care and education among others. The service offers a wide range of configuration options and real-time back end integration with business systems out of the box. Clients can use their existing credit card merchant and bank accounts which reduce implementation costs, and accelerate time to market.
“We are excited to be able to add new out-of-the-box templates to our IVR Payment in the Cloud service. Our client experience a significant reduction in costs and headaches typically associated with implementing IVR payment applications” Barnard Crespi Co-CEO of Datatel.
Datatel delivers complete suite of IVR Telephone Payment solutions in the Cloud, which removes the handling of sensitive credit card and banking information by sales, service delivery, customer service agents and in-house self service IVR, helping achieve PCI compliance. Delivered as a Cloud Service there Is no software or hardware to buy, and with dozens of industry specific models to choose from, implementation is quick and cost effective. Datatel’s IVR services are employed by business and service providers to automate a wide range of customer interactions over the telephone. For additional information, please visit http://www.datatel-systems.com