Highland Park, IL (PRWEB) August 15, 2012
OpinionLab, the pioneer and global leader in Voice of Customer (VoC) feedback, today announced that it has been named as one of Chicago’s top 100 digital companies by Built in Chicago, an online community which promotes digital technology in Chicago. The company was ranked alongside tech giants such as Groupon, Orbitz, Google and Careerbuilder. OpinionLab currently holds 15 patents on major VoC advancements and has 15 patents pending in the areas of mobile feedback, advertising feedback and social media analytics.
“We have been in the business for thirteen years and we’re still operating every day with gusto, fueled by improving customer experiences across the world through innovation,” said Rand Nickerson, CEO of OpinionLab. “From the looks of this list, we’re in very good company and it’s truly an honor to be named a top tech company in Chicago among the biggest and best in the business.”
OpinionLab is committed to continually innovating on behalf of its clients. Over the past 12 months, the company has enhanced its VoC solutions with mobile customer feedback tools to make it even easier for mobile consumers to share comment cards with feedback directly with brands. Most recently, the company introduced industry-first capabilities that allow consumers to share photo and / or audio feedback with businesses at anytime, from anywhere.
The ranking available here, is based on the total number of employees located in the Chicago area for each company. BuiltInChicago.org regularly conducts research and tracks data on the local Chicago startup scene.
OpinionLab is the pioneer and global leader in Voice of Customer (VoC) feedback innovation with over a decade of success and 15 patents on major VoC advancements and has 15 patents pending in the areas of mobile feedback, advertising feedback and social media analytics. Starting with the familiar [+] feedback symbol, the company's end-to-end solution suite allows clients to improve the omni-channel experience with precise, real-time intelligence into what customers need and want. Nearly half of the Fortune 50 including Walmart, Bank of America, and Ford Motor Company, choose OpinionLab for actionable VoC insight across web, mobile, store and product touchpoints. For more information, visit OpinionLab online, read the blog or follow Voice of Customer on Twitter.