Without a doubt, one of the most effective ways to build a relationship with customers is to speak to them in their language
Washington, DC (PRWEB) August 15, 2012
Globalization Partners International (GPI), a provider of comprehensive document, software and website translation services, today announced that it has achieved Gold level status in Oracle PartnerNetwork (OPN). By attaining Gold Level membership, Oracle has recognized Globalization Partners International for its commitment to establish Oracle-related knowledge and for addressing the language translation challenges of Oracle’s RightNow CX Cloud Service customers.
“Without a doubt, one of the most effective ways to build a relationship with customers is to speak to them in their language,” says Martin Spethman, Managing Partner at GPI. “If you look at the fundamental components of web customer service including self-service knowledge bases, email response management, web chat, virtual assistants, and SMS mobile customer service, it is easy to see how native language interactions would greatly enhance each. GPI’s services enable firms to design, develop, and deploy multilingual documentation, software and websites for worldwide use.”
One of the benefits of Gold status is that Globalization Partners International will be able to start developing specializations that will allow them to grow their business, increase their expertise, reach higher levels of customer retention, and create differentiation in the marketplace. Gold members also become eligible to resell Oracle Applications and Industry Solutions. In addition, they receive access to Oracle account representatives and My Oracle Support updates for all products, discounts on training, limited free assessment/exam vouchers, reduced rates on the purchase of Oracle licenses for internal use, discounts on advanced customer services and more.
About Globalization Partners International (GPI)
Globalization Partners International, LLC provides an array of translation services that help companies communicate with the world. Services include: document translation, multilingual desktop publishing , audio/video translation, software translation, website translation and global search engine marketing. To learn more, visit: http://www.globalizationpartners.com.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.