Complete Carpet Care Wins 2012 Talk of the Town Award for Customer Satisfaction

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Complete Carpet Care provides excellent customer service and its efforts are acknowledged with a Talk of the Town Award.

Complete Carpet Care, Inc. has earned a 5-star rating, the highest customer satisfaction rating possible, thereby winning the prestigious CMUS Talk of the Town Customer Satisfaction Award in the Contractors — Fire, Storm & Water Damage Restoration category.

The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honors companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CMUS Power Rating™. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.

Brad Turner, a second-generation carpet business owner, established Complete Carpet Care in 1993 to service the Kansas City metropolitan area’s water damage restoration and floor care needs. “We provide a unique service to the community and have been recognized as one of the fastest emergency response teams in the United States,” says Turner.

When water damage occurs it is vital to have a professional restoration company help reduce the loss. Complete Carpet Care’s professional technicians are ready any time of day, any day of the week to provide emergency service when necessary. The technicians will assess the situation and determine the best course of action, using state-of-the-art drying equipment and industry-approved methods.

While vacuuming your carpet can help remove some dirt and dust, professional carpet cleaning is needed to fully restore the carpet’s appearance. Complete Carpet Care uses the “steam cleaning” method, recommended by the Environmental Protection Agency (EPA), and considered the safest and most effective way to clean carpeting.

“At Complete Carpet Care we continue to upgrade our level of commitment to our clients by furthering our education and knowledge of the industry,” says Turner. “Our expertise lies in servicing accounts that require a great deal of attention. With a strong emphasis on training and inspection programs, we have been able to satisfy the most difficult customers.”

Complete Carpet Care is proud of its achievements, including its recent Talk of the Town Award for providing excellent customer satisfaction. “We pledge to conduct business honestly and maintain the highest standards of workmanship and service,” says Turner.

Complete Carpet Care is located in Lansing, Kansas. For more information, call 913-351-3550 or go online to

About the Award and Sponsors:
This is the fourth year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or go online to

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Jamie Rawcliffe
Talk of the Town News
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