Applied Systems Epic is the Key to Efficiency for Oklahoma Agency

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Agency sees software helping it serve customers better.

With EpicOnline, we look forward to being able to serve our customers more quickly and effectively. We see it enabling our staff to become more productive.

The need to be more efficient and more productive while servicing its clients more effectively was the driving force behind Oklahoma City, Okla.-based Ledbetter Insurance’s selection of Applied Systems Epic® agency management software to automate its insurance operations.

Epic is the insurance industry’s fastest-growing agency and brokerage management system. Its modern, flexible and secure architecture provides agents and brokers with a single scalable platform to automate workflows, mitigate risk, reduce operating expenses and drive sustainable growth and profitability. In less than three years, Epic has been adopted by more than 550 agencies and 18,000 users.

Greg Moore, Ledbetter’s president, said that the agency’s previous management software contributed significantly to its workflows becoming cumbersome, which frustrated staff. The agency was impressed with the easy-to-use EpicOnline workflows and how quickly users could navigate through the system’s intuitive interface to find the information they needed.

“We needed something that would make us more efficient,” Moore said. “With EpicOnline, we look forward to being able to serve our customers more quickly and effectively. We see it enabling our staff to become more productive.”

Epic provides agencies and brokers with the most technologically advanced software platform to automate daily operations. Applied Systems said Epic's secure architecture is scalable and flexible to meet the demands of mid-sized agencies up to the largest enterprise-level organizations. Its automatically generated activities keep workflows consistent and eliminate the need to manually enter follow-up activities and tasks.

“The continued rapid adoption of Epic is further validation of the business value agencies and brokerages are gaining through its use,” Applied Systems CEO Reid French said. “Epic’s highly automated and configurable workflows allow the system to adjust to the agency’s way of doing business, driving greater growth and profitability.”


About Applied Systems

Applied Systems is a leading provider of software that powers the business of insurance. The company is recognized as a pioneer in agency management systems and data exchange between agencies, brokers, carriers and their clients. By automating the insurance lifecycle, Applied Systems software enables millions of people around the world to safeguard and protect what matters most. To learn more, please visit

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Michael Drakulich
Applied Systems Inc
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