Lexington, KY (PRWEB) August 22, 2012
VIPdesk, one of the leading providers of home-based customer service jobs, announced today that the company is hiring residents of Kentucky and Indiana to work from home as virtual customer service representatives (CSRs). Home-based CSRs reply to incoming calls from debit card holders in difficult financial situations with questions about their account status, balance inquiries, how to reset their PIN and more.
As VIPdesk’s CSRs work from their homes, all job applicants must possess a home office that is conducive to taking customer calls—quiet and free from distraction. All VIPdesk customer service representatives, called “Brand Ambassadors,” must provide a computer, internet and telephone that meet company requirements, as well as possess strong computer and Internet skills and the ability to learn quickly in a technical environment.
Home-based CSRs will work 15-34 hours/week, during the shifts of 8am-6pm, 6pm-1:30am and 1:30 am-9:00am Eastern Time with weekend and holiday work required. Paid training starts in October 2012.
All candidates must live in the states of either Kentucky or Indiana, pass a credit check, criminal check, drug test, FBI fingerprint check and employment reference security check. The ability to fluently read, write, comprehend and speak Spanish is a plus, but not required.
Interviews are currently being conducted for qualified candidates. For more information about home-based customer service jobs and to start the online application process visit the VIPdesk website at [http://www.vipdesk.com/info/careers/?RID=PRWebJPOct2012.
For over a decade, the world's most prominent companies have relied on VIPdesk to provide highly personalized concierge service and customer loyalty solutions to engage and service their customers. VIPdesk’s full suite of service offerings, supported by a team of over 1,200 global professionals, includes concierge and customer loyalty solutions, experiential offerings and assistance services. To learn more about how VIPdesk provides impeccable service, visit http://www.vipdesk.com.