PerfectServe Launches Version 2.0 iPhone & Android Apps

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New versions of PerfectServe’s clinical communications mobile apps include enhanced secure messaging and organizational-based security

The newest versions of PerfectServe's apps offer enhanced secure messaging, a personalized launch screen, push notifications and increased security.

Reaching colleagues is much easier with PerfectServe. They respond faster, and I have the app, so I don’t have to spend valuable time looking for colleague phone numbers.

PerfectServe, the leading provider of intelligent clinical communications services, announced today that it launched PerfectServe Clinician 2.0 for iPhone and Android. The newest versions of the clinical communications mobile apps now offer physicians enhanced secure messaging, a personalized launch screen, push notifications and increased organizational-based security.

As a part of the update, PerfectServe Clinician is introducing its enhanced doctor-to-doctor HIPAA-compliant, secure text messaging. This feature offers new functionality in which a physician may send, receive and reply to secure text messages with colleagues. In addition to the ability to communicate via a real-time telephone call, he or she can now communicate via secure text messages, which take into account the practice communication process rules, call schedules and notification preferences.

In addition to existing PerfectServe fail-safe notification processes, physicians can now accept push notifications for secure messages received via the mobile app. Upon receipt of a push notification, physicians are directed to their new secure message with one click.

The latest mobile app for iPhone and Android also includes a personalized launch screen. With this feature, physicians can customize the app to automatically open to his or her preferred screen, such as the secure message inbox.

The new apps also have enhanced organizational-based security, so healthcare organizations utilizing the intelligent clinical communications platform can customize and enhance security settings for the mobile app to ensure clinical communications are safe. These enhanced security settings require a personal identification number each time the mobile app is accessed or require a password change based on hospital policy.

“Reaching colleagues is much easier with PerfectServe,” said Dr. Alan Kawaguchi, an orthopaedic surgeon at Alpine Orthopaedic Medical Group, Inc. “They respond faster, and I have the app, so I don’t have to spend valuable time looking for colleague phone numbers.”

Version 2.0 of the mobile app is available at no charge to doctors whose hospitals or private practices use PerfectServe—the industry’s first purpose-built communications platform for medicine. The iPhone and Android application gives doctors another way—in addition to voice and Web interfaces—to access the PerfectServe platform.

About PerfectServe
PerfectServe offers intelligent voice, online and mobile clinical communication solutions for healthcare. It’s industry leading platform routes calls and messages to the right doctor, at the right time, in the way each physician wishes to be reached. It gives physicians complete control over their communications while enabling hospital clinicians and nurses to expedite and improve the coordination of care. Based in Knoxville, Tenn., the intelligent clinical communications platform processes more than 35 million clinical communication interactions each year involving more than 25,000 physicians. For more information, visit http://www.perfectserve.com.

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Heather Ripley
FletcherPR
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