NAVIS Releases Major Upgrade to Reservation Sales System

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New features give lodging providers extra power to increase leisure revenue.

NAVIS, the leader in reservation sales systems for the North American lodging industry, today announced a major upgrade to their reservation sales system known as NAVIS Narrowcast. With more than a dozen enhancements, this represents one of the single most significant upgrades to the NAVIS system in more than two years.

New features in NAVIS Narrowcast include giving the reservation agent more flexibility with regard to taking inbound phone calls and web chats, the ability to filter “not-booked” leads according to the reason for stay, and the capability to add the client’s name in the “Posted by” line on all Facebook posts generated from within Narrowcast.

“With nearly 3 million lines of code and growing, NAVIS Narrowcast has evolved into an enterprise-class, mission-critical, cloud-based solution for our clients,” said Mike Hollibaugh, CTO. “This upgrade, as with all of them, is primarily a result of client input. We listen to what our clients tell us will help them improve their reservation conversion, lead management and marketing efficiencies.”

Widely popular, the NAVIS Reservation Sales System is being used at prestigious resorts and hotels throughout North America such as The Greenbrier, The Breakers Palm Beach, The Kohler American Club, Trump International Beach Resort, Grand Del Mar and more than a hundred other lodging providers.

For 25 years, NAVIS, a Bend, Oregon company, has specialized in helping North American lodging providers increase leisure and transient revenue through the use of a proven reservation sales system. When NAVIS clients implement the System and embrace The NAVIS Way best practices, they increase call conversions, establish powerful outbound leisure sales strategies, measure true marketing ROI for each online and offline campaign, capture more guest and prospect data, track key revenue metrics, and enjoy 24/7 reservation call center services. NAVIS can be reached toll free at 877-916-2749 or on the web at

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