ShoreGroup Achieves Cisco Advanced Borderless Network Architecture Specialization

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Achievement recognizes ShoreGroup’s qualifications to plan, design, implement, install and support the Cisco Borderless Network Architecture.

NEW YORK, NY. August 30, 2012 – ShoreGroup, Inc., a premier professional services and software solutions firm, today announced that it has achieved the Advanced Borderless Network Architecture Specialization from Cisco. This specialization recognizes ShoreGroup’s knowledge and expertise in designing, deploying, and supporting comprehensive Cisco Borderless Networks solutions.

The Cisco Borderless Network Architecture is the technical architecture that allows organizations to connect anyone, anywhere, anytime, and on any device - securely, reliably, and seamlessly. It is the foundation for the Cisco Intelligent Network, providing optimization, scale, and security to collaboration and virtualization. The architecture is built on an infrastructure of scalable and resilient hardware and software. Components of the architecture come together to build network systems that span your organization from network access to the cloud.

“As a Cisco Advanced Borderless Network Architecture Specialized partner, ShoreGroup has made significant investments in training and equipment to develop the architectural best practices that allow customers to more quickly respond to their evolving network support demands, including mobility, security, social networks, and high-quality video,” said David Gauthier, ShoreGroup’s Vice President of Advanced Management Services. “Cisco Borderless Network solutions provide a universal methodology that deliver faster return on investment for our customers while securely and seamlessly integrating the network with business processes and applications.”

“Supporting today’s borderless business environment requires a framework to develop a comprehensive Bring Your Own Device (BYOD) solution—a solution that unifies wired and wireless devices, continues the adoption of policy-based access controls, supports remote and mobile access to the network as well as multiple mobile device types and brands, and allows for better performance management,” said David Lovy, ShoreGroup’s Chief Engineer. “As demand to connect people, information, and devices increases, organizations implementing a Cisco Borderless Network solution are able to stay ahead of the competition by taking advantage of service-centric operational elements such as centralized security policy management, speedier troubleshooting, reduced costs, a user experience based on intuitive workflow, and better informed decisions around network and video application planning.”

About ShoreGroup, Inc.

ShoreGroup provides industry-leading management applications, maintenance services, professional services and product solutions for unified communications and contact centers, virtualized data centers and networks.

ShoreGroup develops innovative, automated management software applications on its dynamic CaseSentry® platform, which eliminates the pitfalls of traditional enterprise management software to empower IT, telecom and contact center support organizations to easily and effectively manage availability, performance, and service processes within complex networked environments. The company’s ShorePatrol® Remote Management Service expands upon CaseSentry to include quality maintenance and support services that clients rely upon to ensure the availability of their vital business processes. ShoreGroup’s management platform and remote management services are also available globally through OEM relationships with major industry-leading manufacturers and service providers. ShoreGroup’s Sextant™ Contact Center Analytics solution provides the operational and business intelligence that enterprise contact centers require to drive performance and efficiency.

ShoreGroup’s professional service portfolio includes leading product solutions and complete consultation, design and implementation services for high-availability networks and data centers. The company’s expertise in advanced network technologies including unified communications and contact centers, collaboration, data center, LAN/WAN, wireless and security produces effective solutions that enable clients to derive the maximum business advantage and value from their information technology investment. As a Cisco Gold Certified Partner with Masters and advanced specializations, ShoreGroup’s services are backed by solid industry credentials.

Additional information about ShoreGroup’s products and services can be found at http://www.shoregroup.com.

Cisco and Cisco Systems are registered trademarks of Cisco Systems, Inc. in the U.S. and certain other countries. ShoreGroup®, SG Logo®, CaseSentry®, ShorePatrol® and THE ART OF IT® are registered trademarks, and Sextant™ and THE ART OF IP™ are trademarks of ShoreGroup, Inc. All other marks are property of their respective owners.

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Joanne VanAuken
ShoreGroup, Inc.
(212) 364-6800
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