This webinar will demonstrate how easily Jacada Mobile Agent can add customer self service capabilities to your mobile app. Participants will be able to follow along and see the application running on their mobile device.
Atlanta, GA (PRWEB) August 30, 2012
Jacada Inc., a leading global provider of customer service solutions designed to improve the customer experience, is hosting a free webinar, “Add Self-Service to your Mobile App in 15 minutes,” with host and Jacada Co-CEO, Gideon Hollander. The webinar will take place on September 12th at 1pm EDT and will be repeated live on September 13th at 9am EDT as an alternate time slot. Register for the webinar here.
Participants in this interactive webinar will see a live demonstration of a mobile customer self- service flow being built and published to their mobile devices; showing both the ease-of-use and power of the Jacada Mobile Agent product suite.
“With the explosive growth of mobile devices, customers are expecting to reach an organization anytime and anywhere. Mobile devices are quickly emerging as the new engagement channel of choice amongst consumers, and organizations will need to be prepared to offer a compelling customer self service experience on such devices,” said Gideon Hollander, Co-Chief Executive Officer of Jacada. “This webinar will demonstrate how easily Jacada Mobile Agent can add customer self service capabilities to your mobile app using our business friendly script authoring environment. Participants will be able to follow along and see the application running on their mobile device.”
Jacada Mobile Agent enables business users to quickly create and offer rich self-service capabilities to users of smart phones and mobile devices. Jacada Mobile Agent is the only mobile service platform that reduces in-bound call volume, reduces average handle time, and enables business agility through easy to use tools and rapid deployment processes.
In this webinar, attendees will learn how to:
- Rapidly build mobile customer self-service flows
- Add mobile customer care to their existing mobile app
- Download their own trial edition to start building mobile self-service flows
To register for this event and to receive more information about Jacada products, visit http://www.Jacada.com.
Jacada provides solutions that simplify and improve the effectiveness of customer interactions. Jacada’s Visual IVR, customer, and agent desktops as well as process optimization solutions help companies reduce the cost of their operations, drive customer satisfaction and provide a complete return on investment within the first year after deployment.
Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; Herzliya, Israel; and Stockholm, Sweden. More information is available at http://www.Jacada.com.