Richmond, Va. (PRWEB) August 31, 2012
AMC Technology announced today that TMC, a global, integrated media company, has named as a recipient of a 2011 Communications Solutions Product of the Year Award.
AMC Contact Canvas is a pre-built and certified software product suite that integrates CRM applications with CTI communication platforms, allowing users to leverage AMC'S robust business application and multi-channel framework across the enterprise. Contact Canvas utilizes core functionality, AMC’s Multi Channel Integration Server (MCIS), to provide integration into Application Adapters and Channel Connectors while also extending integration across the enterprise.
Contact Canvas has certified integrations for leading CTI systems like Aspect, Avaya, Avaya’s heritage Nortel products, and Cisco. It also has certified integration with CRMs such as Microsoft Dynamics, Salesforce, SAP, Oracle Right Now, Oracle PeopleSoft, Oracle Siebel and BMC Remedy. Contact Canvas also integrates with home-grown applications, databases, and custom systems as well.
“AMC is honored to receive this award for our new flagship product, Contact Canvas,” stated Anthony X. Uliano, Founder and CTO, AMC Technology, LLC. “Being recognized by TMC is further validation of our product’s value and importance in the industry.”
“AMC Technology was chosen to receive a 2011 Product of the Year Award for creating outstanding advancements in communications,” said Rich Tehrani, CEO, TMC. “Contact Canvas has proven benefits for its customers and provides ROI for the companies that use it. Congratulations to the entire team at AMC Technology. I look forward to more innovative solutions from them in the coming year.”
The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2011 through March 2012 were chosen as winners of the Communications Solutions Product of the Year Award.
The 2011 Communications Solutions Product of the Year Award winners are published on the INTERNET TELEPHONY and Customer Interaction Solutions Websites.
About AMC Technology
AMC Technology, LLC, is a global industry leader in contact center and CRM integration with nearly 20 years of experience. AMC powers contact centers for customers around the globe through certified products and unparalleled expertise. AMC Contact CanvasTM product suite allows customers to integrate business applications and communications across the enterprise, from call center agents to knowledge workers and mobile staff. For more information, visit http://www.amctechnology.com or contact sales(at)amctechnology(dot)com or +1 (804) 419-8600.
TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online.TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMC is the producer of ITEXPO, the world’s leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more.
For more information about TMC, visit http://www.tmcnet.com.