Chapel Hill, NC (PRWEB) September 11, 2012
Centina Systems, an American Support strategic partner and provider of service assurance and service quality management solutions for communications service providers, has been named the winner of a Bronze Stevie® Award for Best New Software in the 9th Annual International Business Awards. The Stevie® award was presented for Centina Systems' NetOmniaTM Cable Assurance solution which is part of the American Support Technology package.
“We offer our enthusiastic congratulations to our valued technology partner, Centina Systems, on their recognition by The International Business Awards.” said company President and CEO Matt Zemon. “Centina Systems' Cable Assurance Solution plays a key role in our ability to provide our cable clients with highly productive customer engagement support.”
The International Business Awards are the world's premier business awards program. All individuals and organizations worldwide are eligible to submit nominations - public and private, for-profit and non-profit, large and small. The 2012 IBAs received entries from more than 50 nations and territories. Stevie Award winners were selected by more than 300 executives worldwide who participated in the judging process this year.
About American Support
With more than 550 employees in nearly 30 states, many of America’s largest companies trust American Support for their outsourced inbound and outbound contact center needs because day in and day out American Support focuses on sales results and quality customer service. American Support is the only provider of complete back-office services to the telecommunications industry in the USA and is proud to be creating jobs here at home.
American Support delivers flexibility to both clients and customer service representatives with a work-from-home virtual call center and three contact center facilities at the ready. The web-based customer contact platform, used by American Support, handles over 70 million interactions per year, while delivering unparalleled scalability and security.
About Centina Systems
Centina Systems' innovation is redefining Service Assurance and helping service providers succeed in today's highly competitive landscape. Based in Plano, TX, Centina provides Service Assurance and Service Quality Management solutions for communications service providers globally. The company is focused on helping operators enhance the customer experience, while at the same time improving their operations through increased agility and faster time to market of new services. For more information, visit http://www.centinasystems.com.
About the Stevie Awards
Stevie Awards are conferred in four programs: The International Business Awards, The American Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards, http://www.StevieAwards.com.