The bike tour industry needs a way to capture the feedback, both positive and negative of its clients.
Cambridge, MA (PRWEB) September 21, 2012
Bike Tour Buzz, an independent resource that provides reviews, recommendations and other resources on cycling vacations, has unveiled its bike tour user review engine. "The bike tour industry needs a way to capture the feedback, both positive and negative of its clients," said Bike Tour Buzz Founder Ted Chan, "The BTB review site will provide bicylcing vacation travelers a place to praise great vendors, and vent about those that don't meet the standard."
The b ike tour company user reviews section has the contact information for more than 450 global operators. Users can rate companies on food, accommodations, bike quality, customer service, and quality of the guides. Company reviews can be sorted by overall rank, country, and typical price point.
Though the site is new, it already has a number of meaningful reviews. Chan suggested that bike tour operators can take advantage of a large promotional campaign for Bike Tour Buzz that will come around the holiday season by having their best customers add their reviews.
"As a rider myself, I have had great bike tours and some active adventures that were disappointing. We want to be the TripAdvisor of bike tours, and bring transparency to the cycling vacation market, and reward those who provide the best customer service," said Chan.
Bike Tour Buzz provides recommendations for where to go on a country by country basis, as well as tips for the most popular bike tour regions, such as Tuscany, Burgundy, and Bordeaux. In addition, the site provides all sorts of guidance to riders on how to get the most out of a cycling vacation, such as training tips, packing guides, and travel guidance.