New York, NY (PRWEB) September 12, 2012
Lombardi Publishing Corporation, a 26-year-old consumer publisher that has served over one million customers in 141 countries, is proud to announce that, for the second time in less than a month, the company has increased its hiring activities in the customer service department to meet its goal of providing its customers with the best service.
“Between January and August, our customer service department grew 130%. Over the last two weeks, our department has increased by an additional 20%. And we’re not done hiring,” proclaims Rick Johnson, Senior Manager of Sales & Customer Service at Lombardi Publishing. “To achieve our goal of excellent customer service, we’re planning on adding additional members to our customer service team.”
What is the key to having the best customer service team in the industry? “That’s easy,” says Johnson. “It’s ensuring our employees feel appreciated. One of Lombardi Publishing’s best recruitment tools is our retention. We have a large number of people who have been with us for a long time. It’s essential that we give our people credit for their work in every possible way.”
“Lombardi Publishing provides an upbeat, energetic work environment in which everyone is able to flourish,” states long-time Customer Service Representative Anne Gewirges. “Working with colleagues and customers every day gives me a deep sense of satisfaction.”
“Working at Lombardi Publishing is fantastic,” adds Customer Service Representative Ana Barrera. “It has a very positive, family-oriented atmosphere and great integrity.”
“Ensuring our customers are satisfied is of the utmost importance,” Johnson concludes. “It’s impossible to have a loyal customer base without loyal employees. Lombardi Publishing’s Customer Service Centre is known for its dedication and commitment to support its customers worldwide.”
Founded in 1986. Lombardi Publishing Corporation, now with over one million customers in 141 countries, is one of the largest consumer information publishers in the world. For more information on Lombardi, visit http://www.lombardipublishing.com.
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