Cleveland, OH (PRWEB) September 12, 2012
Reputation management and internet marketing firm in Cleveland, RCBryan & Associates, is giving away consultations after the disastrous turn of events for Nokia and its Lumia 920 release. According to the Wall Street Journal, Nokia admitted to falsifying marketing used to promote the new Lumia phone. Instead of shooting the video & still photos with the PureView camera as the advertising suggests, it was simulated.
As this information is revealed, many speculate it may be the nail in the coffin for Nokia. The once popular brand could not afford to take this kind of hit to their reputation, as it has been outshined by the success of Apple’s iPhones. This damaging revelation about simulated video and photos for their marketing campaign has proven the importance of having reputation management services before there is a catastrophic event for a company or brand.
Reputation management services allow a company to properly manage negative feedback so that the customer gets a solution, and there is not brand-destroying damage done in the process. Reputation management is also a great way to allow positive customer testimonials to shine through and become obvious to consumers searching the web.
The staff at RCBryan & Associates feels that the importance of reputation management for a brand is more crucial than ever, as no company can make 100% of their customers happy all of the time. It is best to have a plan in place before something occurs, so that way companies do not face the potential consequences that Nokia may now have to deal with. For more information on reputation management, anyone can get a free consultation call with RCBryan & Associates by calling 888-722-7926 or by visiting http://www.rcbryan.com/reputation-management