More businesses than ever are now geographically dispersed, with employees working outside the office. By assigning each employee their own virtual PBX extension, they can enable call forwarding to their choice of phone number.
Piscataway, NJ (PRWEB) September 12, 2012
iTeleCenter’s call forwarding feature now provides small businesses with even more mobility. More businesses than ever are now geographically dispersed, with employees working outside the office and often beyond standard business hours. By assigning each employee their own virtual PBX extension, they can enable call forwarding to their choice of phone number – home, office, or cell. Add to that the power of the iTeleCenter app for iPhone or Android, and businesses can achieve maximum mobility. They can also configure their time zone and set the call times during which they want calls forwarded. In or out of the office, all employees stay connected. Best of all, their personal numbers remain private. Outbound calls display the iTeleCenter phone number – never the originating number – and callers never see the numbers they are forwarded to either.
A large variety of business-class features help companies increase productivity and improve customer service. In addition to call forwarding, when a call cannot be accepted, toll free voicemail messages are emailed directly to the address set up for each PBX extension. With transcription enabled, message content can be read right from the email. Employees are also able to fax on the go. They can send and receive faxes via iTeleCenter’s online interface. Any locally stored document can be faxed and any received faxes can be saved locally as well.
A hosted service like iTeleCenter keeps a company’s immediate and ongoing expenses at a minimum since there is no hardware to purchase or software to install. Calls are routed through the fully hosted system to any landline or mobile phone. Monthly fees are minimal and packages are designed for different usage levels. Since there are no contracts and the service is month-to-month, companies are able to adjust their package choice to fit their usage.
iTeleCenter was founded in 1992 by entrepreneur Paul Champaneria who wanted to build a company that catered to the needs of virtual companies, direct salespeople, affiliate marketers, real estate professionals, and all forms of home-based or small businesses. iTeleCenter is a virtual phone system that provides individuals with the ability to utilize toll free phone numbers, locally based numbers, or vanity numbers, with call forwarding and voicemail that make professional life a little easier. With the best in customer care and service, along with the latest and most innovative features, it’s a must have for professionals who want to compete on a regional or national level, whether it’s a one-man operation or a million-dollar corporation.