Baltimore, MD (PRWEB) September 13, 2012
As the new law protecting homeowners from moving company scams is about to take effect, Maryland moving company Glamour Moving & Storage is more than ever committed to providing professional services and educating customers about fraudulent movers.
In July 2012, the President signed a law that is going to provide protection and retribution to the victims of moving scams. Starting in October, U.S. Department of Transportation will have an authority to impose a fine of up to $10,000 a day on movers and moving companies that participate in illegal activities such as holding someone’s goods hostage.
“Unfortunately, there are many instances when not-so-honest moving companies refuse to deliver customer’s possessions until more money is paid for some bogus services,” shared Daina Dill, the owner of Glamour Moving & Storage. She added that she’s glad a regulation has been set to make the moving industry safer for the homeowners.
According to the Federal Motor Carrier Safety Administration (FMCSA), there are more than 2,000 complaints received every year regarding negative moving experiences and the number keeps growing. The complaints range from damaged or delayed shipments to illegal withholding of the load and deceptive practices.
“We have always done our best for our customers moving within Maryland, Pennsylvania, Virginia and the East Coast, but not all movers are in this business with a goal to help people,” said Dill. She went on to explain that many scam companies often have professional websites and other bells and whistles, so it’s usually up to consumer to do the research and make the right decision.
“Our company is registered with FMCSA and so should any other legitimate moving company,” shared Dill. “You can check the registration status, as well as history of complaints and prove of insurance on http://www.protectyourmove.gov." If a mover refuses to show the Department of Transportation number or a Motor Carrier number, there is a chance it doesn’t exist.
In some states, a moving company is also required to be licensed with an appropriate government agency, especially when it comes to interstate moves. Maryland movers are not required to hold a license for moves within Maryland or Washington metropolitan area.
Choosing a mover based on the price alone is also not the best practice. A low price could be an indicator of poor service and is often used to lure in the customers. A good approach is to request estimates from several companies and then choose the one with overall reasonable pricing, evidence of insurance and FMCSA registration, as well as a proven record of customer satisfaction.
About Glamour Moving & Storage
Founded in 1973, Glamour Moving & Storage has more than 35 years of experience in providing local and long-distance moving and storage services in Maryland, Virginia, Pennsylvania and entire East Coast. Fully insured and bonded, the company is family owned and operated. Our staff of more than 20 professionally trained movers takes pride in providing excellence in customer service. For more information, please visit http://www.glamourmoving.com