“What made the decision easy for us was the level of Customer Service, support and responsiveness the DTT team provides as part of the surveillance and loss prevention package," said Adam Karveller, Director of IT, Newk’s Franchise Company.
Los Angeles, CA (PRWEB) September 19, 2012
DTT announced today a preferred partnership with Newk’s Express Cafe, LLC. The agreement was signed late June and highlights plans for DTT to install its systems in Newk’s company and Franchised restaurants. The rollout has already begun and will continue over the next few months across the brand. As the preferred vendor for surveillance and loss prevention, DTT will be providing Newk’s locations with comprehensive surveillance solutions that include POS integration, SmartAudit™ reports, and other LP services.
“What made the decision easy for us was the level of Customer Service, support and responsiveness the DTT team provides as part of the surveillance and loss prevention package. We’ve researched, tested and deployed other surveillance solutions – and while all of them were able to provide cameras and software to monitor our locations, no other provider was as responsive to our support and training needs. DTT’s Customer Service & Loss Prevention team allows our management teams to focus on operations by leveraging their product experts to retrieve and review video, instead of spending hours reviewing video & training new team members,” said Adam Karveller, Director of IT, Newk’s Franchise Company.
“We are thrilled that DTT has been selected as the preferred surveillance and loss prevention vendor for Newk’s, a concept that is growing rapidly within the express dining segment. DTT is well positioned to support the growing number of Newk’s Franchisees and restaurants and is committed to providing superior service and support across the board,” said Tom Moran, EVP of Sales and Marketing at DTT.
About Newk’s Express Cafe
Newk’s Express Cafe, LLC provides a combination of fast service with a casual dining style and menu. Features fresh ingredients and menu items made to order in Tuscany-like environment. The team behind Newk’s Express Cafe, LLC has a special talent for developing innovative restaurant concepts that not only meet consumer’s current needs, but anticipate their future needs as well. As the founders of McAlister’s Deli, Don Newcomb, Debra Bryson and Chris Newcomb pioneered the fast casual restaurant concept, defining and energizing the fastest-growing segment in the restaurant industry. Newk’s Express Cafe provides an express casual dining experience and features a variety of made-to-order choices including salads, sandwiches, California-style pizzas, soups and homemade cakes baked by Newk’s Bakery Co. A selection of wines by the glass and beer is also available. Please visit http://www.newks.com for more information.
Headquartered in Los Angeles, California, DTT provides digital video surveillance solutions to the restaurant and hospitality industries. DTT was founded in 1999 by Sam Naficy, leveraging the power of emerging digital technology to support the needs of a broad base of clientele. Since first launched, DTT has equipped, serviced and supported more than 27,000 clients. Every day, software provided by DTT protects trillions of dollars in assets and oversees nearly 2 million employees. Some of the world’s most popular and respected restaurant brands use DTT including McDonald’s, Subway, Dairy Queen, Burger King, Dunkin Brands, Taco Bell, KFC, Auntie Anne’s, and Potbelly Sandwich Works, to name a few. Please visit http://www.dttusa.com for more information.