Atlanta, GA (PRWEB) September 13, 2012
Server management & technical services company, Total Server Solutions today released information regarding changes and improvements to their industry leading monitoring services. As part of their Total Server Management offering, the Total Server Solutions team offers full server monitoring. Monitoring solutions are also offered on an individual, custom basis as needed by customers.
Previously, Total Server Solutions monitoring included the use of an array of monitoring software such as nagios & icinga/nconf coupled with custom monitoring tools and system level alerts. While this system worked effectively, the Total Server Solutions technical team realized that a more elegant solution was possible. Emerson Nogueira, Chief Operations Officer at Total Server Solutions states it clearly; "Our initial monitoring options were good, but we wanted something better for our customers and something that made information and alerts easier to interpret and act upon for our technical staff. It's all about giving our customers the fast, accurate service they demand."
After months of research and testing, Total Server Solutions decided to utilize Zabbix as the backbone of their monitoring services. Using Zabbix, and a high level of customization the Total Server Solutions team is able to more quickly detect issues and reduce the response times for failed services and applications. Fully customized alerts specific to each server/service monitored have been implemented by the Total Server Solutions team to maximize uptime for their clients' environments. This new monitoring solution helps the technical team detect problems which contribute to down servers even faster than previously. Customizations can even allow for the automatic restart of failed services as needed.
Future developments will allow customers to view full service report and logs through the Total Server Solutions customer portal. All fully managed servers from Total Server Solutions feature full monitoring using this new Zabbix based solution. Further, any server that is covered under Total Server Management product gets the same monitoring suite as server inside of Total Server Solutions' locations.
About Total Server Solutions:
Total Server Solutions was founded in 2005 with the goal of providing unsurpassed support and technical services to the web hosting community. Total Server Solutions provides fully managed dedicated servers, system management, and a full contingent of monitoring services. The Total Server Solutions family of brands includes colocation services provided through COLO@ as well as a full range of industry leading e-commerce solutions through the EWD Hosting brand.