San Francisco, CA (PRWEB) September 18, 2012
UserVoice, the company that gives a $*%& about customers, today announced that salesbros can sit back, sip those Absinthe-minded martinis, and keep the customers rolling in. UserVoice now integrates with Salesforce. Keep sales and support teams in sync so salesbros always knows about customer woes! Watch as sales does an even better job raking in the big bucks they like to spend on fancy suits and bourbon.
Built by the fine folks at Pervasive and available to buy from their marketplace, this integration automatically pushes customer support tickets created in UserVoice to Salesforce as cases and syncs every response. It even pushes ideas posted in UserVoice Feedback Forums to a contact’s Salesforce activity history.
So go on! Make it easier for salesbros to close deals and for the support team to give great support without stepping on anyone’s toes. Because who doesn’t love hearing happy salesbros screaming, “I love the smell of a leather business card case in the morning!”
Drop by the Pervasive booth (#1345) at Dreamforce to see a demo and enter your team for a chance to win an ice cream social. Ice cream on us? Now that’s pretty sweet.
For more information about this new integration, visit:
UserVoice is the San Francisco-based startup that gives a $*#& about users. Launched in 2008, UserVoice is a complete web-based customer service solution that empowers users to speak and companies to understand and help. Our unique feedback forums make it easy for users to share, discuss, and vote for ideas, while our helpdesk enables companies to track and respond to user support issues quickly and with less effort. Easy to set up and even easier to use, UserVoice can be embedded directly in websites, iPhone/iPad apps, and Facebook pages to go wherever users go. Join the more than 90,000 organizations, like Rackspace, SwiftKey, Microsoft, IGN, and HipChat, giving their users a voice with UserVoice. Visit our blog Understanding Your Customers, and get started today for free.
Pervasive is a global data innovation leader, delivering software to manage, integrate and analyze data, in the cloud or on-premises, throughout the entire data lifecycle. Pervasive products deliver value to tens of thousands of customers worldwide, often embedded within partners’ software, with breakthrough performance, flexibility, reliability and return on investment.
Evan Hamilton, Head of Community