Maintel and Esna Partner to Connect Cloud Applications with Unified Communications

‘Communications Silos’ are Abolished.

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(PRWEB) September 13, 2012

Technology that enables businesses to link together applications from in-house servers, the cloud and social media to create a unified communications platform is now available in the UK following an agreement between two telephony technology companies.

Maintel, the AIM-listed business-to-business telecoms and data services company, has partnered with cloud and collaboration solutions specialist Esna Technologies to add its unified communications platform Office-LinX™ to Maintel’s offering.

The platform enables an enterprise to combine all the communication mechanisms it uses: voice, email, cloud applications, messaging, smart phones, customer relationship management (CRM), social, fax and more into a single intuitive system. It is compatible with virtually all PBX systems and mobile telephone operating systems, and seamlessly connects them to leading business applications whether on-premise or in the Cloud.

Matt Brooker, Sales Manager at Maintel says: “Esna’s platform is a truly multi-vendor solution that enables a business to save costs by transferring elements of its operation to the cloud without losing the benefits of unified communications. Its ability to integrate with virtually any system, whether Avaya, Cisco, Siemens or Mitel, means that it can be layered seamlessly over existing legacy systems without the need to ‘rip and replace’".

The flexibility of Office-LinX™ to work within a mixed server and cloud environment enables businesses to develop their communications infrastructure without locking in to a particular technology. IT Managers are able to utilise a ‘best of breed’ approach whilst retaining unified communications.

“With Esna and Maintel, enterprises don’t need to replace legacy investments in PBX infrastructure in order to integrate with cloud based technologies such as Google, Zimbra and Salesforce.com,” said Mehdi Nezarati, Esna’s president of EMEA. “We are pleased to gain a strong partner with the deep telecom expertise that Maintel has. They are ideally suited to bring our award-winning Office-LinX™ platform to existing and new customers in the UK.”

Office-LinX™ is appropriate to any sized enterprise but will deliver high return to businesses that utilise a lot of different technologies and have a widely distributed workforce that needs to access communications from outside the company.

As enterprises grow, and adopt preferred technologies for different requirements, they can develop ‘communications silos’ that limit employee productivity, according to Mehdi Nezarati. Typically, each employee will use different applications for email, CRM systems, telephone, instant messaging, mobile, social media, and fax. Esna’s solution enables all of these to be accessed through a single, unified platform.

Maintel will be adding Office-LinX™ to its portfolio of offerings for companies that want to embrace cloud applications whilst retaining and gaining maximum benefit from legacy telephony systems.

Further information from info(at)maintel.co(dot)uk or visit http://www.maintel.co.uk

About Maintel
Maintel is an AIM-listed B2B telecoms and data services company established for more than 20 years and offering complete voice and data solutions. Utilising multi-vendor capabilities and truly nationwide coverage, Maintel works with customers to implement IP telephony, Contact Centre, Unified Communications, Data Networking and Mobility Solutions. More information at [http://www.maintel.co.uk

About Esna
Esna is a global leader in cloud-enabled communication and collaboration solutions. Esna integrates cloud and mobile communications on any device and with business applications from Google, VMware, Microsoft and Salesforce.com. Esna gives millions of information workers the freedom to choose how, when and where they communicate and collaborate with one another. Thousands of organizations across the globe have increased productivity, improved collaboration and reduced communication costs with Esna. For more information, visit http://www.esna.com


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