OpenQ Releases the OpenQ SafeGuard™ App on Salesforce.com AppExchange to Unleash the Compliant Social Enterprise

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OpenQ now enables Salesforce.com customers to benefit from the value of social collaboration while mitigating risk

OpenQ, the leading provider of solutions to enable life sciences and healthcare companies to overcome compliance and exposure risks, today announced the release of OpenQ SafeGuard™ on the Salesforce.com AppExchange (download: http://bit.ly/Pi6ynx). The release will allow regulated industries, such as the life sciences and healthcare industries, to benefit from leveraging social media while maintaining an essential emphasis on compliance to avoid costly fines, investigations and disclosures. SafeGuard’s patent-pending, technology enables organizations to benefit from the value of social media collaboration while mitigating risk.

SafeGuard is a breakthrough social enterprise compliance suite for end-to-end management of compliance risk. SafeGuard allows companies facing regulatory, confidentiality, or human resources risks in their social business engagements, to identify, assess and respond to comments and content posted to a company’s Salesforce Chatter™, or Force.com applications. SafeGuard delivers accurate and complete archiving for all connected social channels, along with risk analysis and classification. SafeGuard’s powerful analysis engine enables companies to set and enforce specific policies pre-installed in SafeGuard for each region, social channel and department. Once a possible compliance violation is identified it can be audited and remediated using SafeGuard and tracked as a case in Salesforce.com’s Service Cloud. OpenQ’s Safeguard can also analyze external social media channels and sites for possible compliance risk, thereby consolidating all internal and external social activity into a single, easy to monitor, dashboard. An intuitive interface enables the efficient life-cycle management of compliance cases with classification of risk level according to industry driven and company-defined priorities.

Comments on the News

“More than 500 organizations are already part of networks being protected by SafeGuard, demonstrating the importance, value and competitive advantage of compliant social business,” said Jim Zuffoletti, President, OpenQ. “Many companies are fearful of leaking trade secrets, incurring product liabilities, or committing compliance violations and have been slow to go ‘Social’. With SafeGuard companies that are concerned with regulatory compliance, privacy, internal communication firewalls and brand consistency finally have a solution that opens the door to embracing social business while remaining confident that they are getting proactive, real-time risk analysis, classification, remediation and archiving.” See video comments from Jim Zuffoletti: http://bit.ly/PBmNy7.

Added Otavio Freire, Chief Technology Officer, OpenQ, “SafeGuard enables faster enterprise adoption of the social enterprise and allows companies to benefit from the value created by new, social technologies for today and tomorrow. Most importantly, SafeGuard allows you to create social policies for specific channels as they emerge and enforce the policies guaranteeing that they stand-up to internal audit processes.” See video comments from Otavio Freire: http://bit.ly/OoK1TR.

The Power of Social, Mobile and Open

With the addition of OpenQ’s SafeGuard solution to Salesforce.com’s AppExchange, the power of compliant collaboration is available to regulated industries along with OpenQ’s Empower for Salesforce.com and Engage for Salesforce.com. Empower is the most comprehensive compliant content management tool available today; OpenQ Engage permits compliant collaboration between companies and their thought leaders and key stakeholders. OpenQ’s solutions are also available as mobile apps and can be found on the Apple iTunes AppStore.

About the Force.com Platform and AppExchange

Force.com is the trusted social enterprise platform for building and running any employee apps in the cloud. Force.com powers Salesforce CRM apps, with more than 275,000 custom apps used by salesforce.com customers such as Japan Post, Kaiser Permanente, KONE, and Sprint Nextel, in addition to more than 1,400 ISV apps built by partners such as BMC, FinancialForce.com and Fujitsu.

Enterprise apps built on the Force.com platform can be easily distributed and marketed through the salesforce.com AppExchange http://www.salesforce.com/appexchange/.

The salesforce.com social enterprise platform delivers the most trusted and comprehensive cloud technologies for social, mobile and open apps. It includes Force.com, the cloud platform for employee apps; Heroku, the cloud platform for customer apps; and Database.com, the cloud database to integrate the social enterprise.

Salesforce, Social Enterprise, Dreamforce, Force.com, Heroku, AppExchange, Database.com and others are trademarks of salesforce.com, inc.

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About OpenQ:

OpenQ enables social and mobile collaboration to create competitive advantage while overcoming compliance and exposure risks. OpenQ is a cloud-based technology and validated-data provider with the largest suite of life sciences and healthcare-based social compliance solutions on the market. Our products help organizations recognize the value of customer collaboration while protecting for compliance. The company offers award-winning, efficient and effective solutions for social compliance, compliant content management and key stakeholder engagement.

Based in Charlottesville, VA and New York City; OpenQ has a growing client list that spans the globe, including Global Fortune 500 companies, healthcare organizations and early stage biotech companies.

OpenQ invests heavily in product development, adapting to meet the changing needs of our customers with an evolutionary, continuous improvement approach. Our modular solutions work as Software-as-a-Service (SaaS) and Data-as-a-Service (DaaS) and are available on a variety of platforms.

To learn more about OpenQ’s offerings, visit http://www.OpenQ.com.

Press Contact: Marion Janic, Rooney & Associates, (212) 223-4017, MJanic(at)rooneyco(dot)com
Client Contact: Tracy England, OpenQ, 434-466-8078, tracye(at)openq(dot)com

OpenQ Inc.
410A E. Main St. Charlottesville, VA 22902
Phone: 434.207.4265
© 2012 OpenQ, Inc.

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Tracy England

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