Mystic, Conn. (PRWEB) September 24, 2012
Easymeeting.net based in Tromsø, Norway and North American Headquarters in Mystic, Connecticut recently conducted a survey of 276 corporate clients and realized a response rate of nearly 21%. When asked about the quality of the service 9 out of 10 were very satisfied and 97.7% responded that the quality, competence and help they received from the global easymeeting service centers were very satisfied.
When asked about adoption and travel 6 out of 10 had responded that they immediately realized significant reductions in travel and travel related expenditures. 8 out of 10 responded that they realized no waiting time for assistance and resolution,1 .5 out of 10 had realized less than 24hrs from time of support query to resolution. The favored feature of easymeeting.net with a response rate of 85% is "IPad and PC access to a video meeting". Easymeeting.net also scored extremely well on user instruction and follow up which were other important aspects of the survey.
"What makes easymeeting.net unique from all other video conferencing providers is we focus on the user and user experience. We designed our business model with the user at the forefront. Our service center provides a suite of services for our end users and supports our channel partners all with the same passion in doing a great job" said Evan J. Andriopoulos, CEO of easymeeting.net. "Easymeeting.net does not charge any additional fees to instruct the customer on how to use video as a fantastic communications tool, it is part of the service we provide" said Andriopoulos. "Our customers and channel partners have spoken and we listen. Knowing our service center whereas 97.7% of our respondents were very satisfied they will strive to reach greater heights - that is what easymeeting is all about... the customer" followed Andriopoulos.
Easymeeting.net has service center facilities staffed by service minded professionals in The Americas and EMEA. For more information on the survey results or to see how easymeeting.net can help your business please contact us at 1-855-299-EASY (3279) or via the website http://www.easymeeting.net