One Family - A Caring Company From Within

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Cosmopolitan Hotel Hong Kong and Cosmo Hotels Hong Kong Introduce The One Family Program

Being honored with a Caring Company Logo, Cosmopolitan Hotel Hong Kong, Cosmo Hotel Hong Kong and Cosmo Hotel Mongkok have experienced the very importance of being socially responsible and of caring about the next generation. Carrying this in mind, the 3 hotels have specially designed a One Family Program that aims to breed this message rooting from staff and their young family members – hoping our socially responsible spirit now shines from within.

Cosmopolitan Hotel Hong Kong Recognized as Caring Company for its Social Responsibility Contribution.

Following the first Caring Logo in 2009/2010, Cosmopolitan Hotel Hong Kong has recently been awarded Caring Company Logo this year again reflecting the hotel’s continuous and significant contribution to the society and its social responsibility to the people who are in need. The hotel is currently collaborating with Hong Kong Seas School and S.K.H. St. Christopher’s Home providing job trainings, now, this spirit of shedding care and love to the community is passed on to its sister hotels Cosmo Hotel Hong Kong and Cosmo Hotel Mongkok.

Understand family is a treasure. Understand children are our future.

Hoping to breed love to the staff and their family members, One Family Program is thoughtfully designed as an internal program to benefit the staff. This program aims at providing opportunities for the staff’s young family members to understand more about the hotel industry through training sessions, field inspections, etc and at the same time, learn to appreciate their parents/ siblings’ work. It would also provide golden opportunities for staff to enjoy precious parent-child / sibling relationship through a number of outings and through doing activities together.

The first phase of this program started with 4 dependents of the hotels’ staff receiving trainings (up to 2 weeks) in Front Office and Concierge departments. Aged between 16 and 19, they are currently in their tertiary or secondary education. One of the trainees who worked at the front office in Cosmopolitan Hotel Hong Kong said, “It’s great that the hotel launched the One Family Program which provides me a valuable opportunity to have a closer look at the hotel industry since I could work at the front office, the heart of the hotel operation! Everyone in the hotel plays a huge part to ensure a smooth operation, including the management, the team leaders who guide their team members to perform the best in their roles. ”

The other trainee who joined the Concierge team at Cosmo Hotel Mongkok also said, “I enjoyed my training a lot at Cosmo Hotel Mongkok! I learned more about hotel industry and gained valuable experience throughout the training. I love working with my colleagues because they are nice and patient to teach me. I learned how to communicate with different people and also learned more about the Hong Kong city because my task was to provide information and introduce different sightseeing destinations around the city to our guests. Apart from the knowledge I gained about operation, I also feel the spirits of this hotel. I was rude and lazy before and the training makes me become more proactive and polite to my family and in school.” This highlights the importance of providing training at this hotel in Kowloon and as well as other Cosmo hotels.

Anita Chan, General Manager of Cosmopolitan Hotel Hong Kong and Cosmo Hotels Hong Kong, explained, “Unprecedented and stemming from our sense of social responsibility, our One Family Program is like watering and giving sunshine to our seeds (our children) in our own garden. We hope our staff and their offspring will both benefit from this program by understanding more about the running of the industry and more importantly, to build a closer parent-child relationship. Nurturing new blood for the hotel industry is surely a bonus!”

A caring beginning for the family. A contributive action for the industry.
At Cosmo hotels, it is trusted that happy families would make a happy society. In this light, One Family Program becomes the perfect kick-off as a social responsibility program growing from within, and a win-win situation will be achieved through this internal program. Staff’s families are given more chances for family bonding while through training sessions for the young members, they will be given a golden opportunity to learn about the running of a hotel and to cultivate new blood for the hotel industry.

About Cosmo Hotel Hong Kong and Cosmo Hotel Mongkok

Cosmo Hotel Hong Kong is situated amid Wan Chai and Causeway Bay just opposite to Hong Kong Stadium and across the Happy Valley race course. This 4 star hotel Hong Kong is having a total of 142 room keys and has a 100% in-door smoke-free policy. Cosmo Hotel Hong Kong is honored an Excellent Hotel 2012 by Tripadvisor and certified by Green Globe as an eco-hotel.

Cosmo Hotel Mongkok is located between Mongkok and Tai Kok Tsui districts – Hong Kong’s most celebrated jumble for the new/old, east/west and a place heavily soaked in local heritage that goes along with global glam. This hotel being one of the best Mongok hotels, Hong Kong is honored an Excellent Hotel 2012 by Tripadvisor and certified by Green Globe as an eco-hotel.

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Karen Cheung
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