It’s gratifying, that elderly, very sick patients and their families were willing to learn new technology and habits for self-management.
Charleston, SC (PRWEB) September 22, 2012
AudiaHealth, a Charleston SC-based provider of patient engagement solutions, has been featured in a published study that demonstrates the effectiveness of ListenUP! for health, its interactive patient education technology in reducing hospital readmission rates.
“Readmissions burden the system and they are traumatic for patients and their families,” explains Linda S. Austin, MD, AudiaHealth founder and Chief Medical Officer. “And as we know, starting this October, CMS will begin penalizing hospitals for excess readmissions. Health systems are eager to explore effective, cost-efficient solutions, including patient learning.”
AudiaHealth contends that patient learning – defined as a lasting behavior change via education and experience – is an underutilized tool in improving clinical outcomes. At the same time, they recognize that the technology and staff interaction required for many patient education programs often proves cost prohibitive.
The study, conducted at Charleston’s Roper Hospital, set out to determine if an automated interactive voice response system (IVRS) programmed with daily self-management and clinical monitoring messages would be well accepted by patients and help reduce 30-day congestive heart failure (CHF) readmissions. AudiaHealth provided 60 CHF inpatients with MP3 players and, following discharge, sent them daily IVRS messages including self-management tips. The system also requested data regarding the patients’ symptoms such as shortness of breath, as well as weight and blood pressure readings for use by clinical staff.
At the conclusion of the study, AudiaHealth noted a greater than 50% reduction in the 30-day readmission rate for intervention patients. Dr. Austin is encouraged by the results. “It’s gratifying, first of all, that elderly, very sick patients and their families were willing to learn new technology and habits for self-management. And it’s especially encouraging to see those behaviors reflected in a dramatically reduced readmission rate.”
The study, “Extending the Continuum of Care in Congestive Heart Failure: An Interactive Technology Self-management Solution,” appears in the September, 2012 edition of Journal of Nursing Administration (JONA.)
AudiaHealth, LLC develops education and monitoring solutions for healthcare providers to manage patients with chronic and serious illnesses at a low cost. Our communication and remote monitoring solutions support care plans to reduce hospital readmissions, improve patient compliance and enhance patient satisfaction. We base our solutions on proven principles of behavior change, which encourage patients to maintain health habits even after their symptom monitoring has ended. For more information, please visit http://www.audiahealth.com.