(PRWEB) September 21, 2012
Answer United, a leader in the call center industry, has recently introduced their miSecureMessages app: SMS software designed to help improve the way healthcare providers communicate with each other via mobile devices. This new feature allows for encrypted text messages to be sent from Answer United or from other healthcare providers to ensure the information is secure. This technology was created to guarantee patient’s confidentiality and to comply with HIPAA and HITECH regulations.
The miSecureMessages app is set to be simple to download and easy to use on an Android, iPhone, iPad, or a Blackberry. This added protection to communication via mobile devices ensures the convenience and efficiency brought about by mobile communication while simultaneously securing networks. Once downloaded, users will gain peace of mind knowing their network is secure and that they are compliant with HIPAA and HITECH regulations.
In addition to securing mobile communication with encrypted messages, miSecureMessages from Answer United has other helpful features and benefits. For example, miSecureMessage provides an audit trail of all messages. It issues continual alerts directly to the mobile device to ensure immediate action. It indicates that the recipient of the sent encrypted message has received and opened the message. Users have control over customizable audio/visual settings and priority alert set up. And all messages are allowed to be replied to by an encrypted message, therefore maximizing security. Answer United is dedicated to improving healthcare and the addition of their miSecureMessages app will prove helpful to everyone involved in the healthcare sector.
About Answer United: Answer United is a nationwide answering service and web-based customer support company, providing live telephone answering services, call center services, and outsourcing services for over 48 years. They offer 24 hour a day, 7 day-a-week, live operator services to currently over 1,200 customers both on a local and national level. They service companies both large and small with a highly trained, well compensated staff, utilizing state-of-the art equipment and software to best service customers with the utmost efficiency and professionalism in the industry. Answer United is a BBB Accredited Business. For more information, visit http://www.answerunited.com or follow them on Facebook, Twitter, or LinkedIn.