New Poll: Recruiters Leaving Voicemail Receive ‘Less of a Response’

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According to a poll conducted by Top Echelon Network, an elite network of highly specialized search firms, 59.1% of recruiters indicated that they’re receiving “less of a response” when leaving voicemails than they did 10 years ago.

Top Echelon Communications Coordinator Matt Deutsch

Top Echelon Communications Coordinator Matt Deutsch

While it’s true that the phone continues to be a critical tool for recruiters, the process of leaving voicemail and receiving a response from that voicemail is less so.

With the rampant merging of technology and communication, voicemail is a tool that’s being used less and less in the business world. But what about in the recruiting industry?

After all, making phone calls and leaving voice messages are part of a recruiters’ daily routine. In fact, the phone is one of the main ways in which recruiters market their firm and its services to companies in the hopes of securing new job orders.

Top Echelon Network, an elite network of highly specialized search firms, recently conducted a poll of its Preferred Member recruiters. As part of that poll, Top Echelon asked the following question: “Do you get more or less of a response after leaving a voicemail than you did 10 years ago?”

The most popular answer in the poll was “less of a response” at 59.1%. In addition, “about the same” garnered 27.3% of the responses.

Almost surprisingly, 4.5% of the recruiters chose “more of a response” as their answer. And then there were those who weren’t recruiting 10 years ago, consisting of just over 9% of the poll participants.

According to Top Echelon Network Communications Coordinator Matt Deutsch, it’s clear that voicemail is slowly becoming less effective for recruiters.

“While it’s true that the phone continues to be a critical tool for recruiters, the process of leaving voicemail and receiving a response from that voicemail is less so,” said Deutsch. “Recruiters leave voicemails for a number of different reasons, not just for marketing.

“Communication is the lifeblood of successful recruiting, and recruiters might leave a voicemail during the recruiting process, the interviewing stage, or after a candidate has accepted an offer. Lack of a response during any one of these times could be detrimental, both in the short term and in the long run.”

Deutsch indicated that recruiters are making adjustments in this digital age, complementing their efforts on the phone with other, timely tools of communication.

“Recruiters are seizing upon the new tools that they have at their disposal,” said Deutsch. “Tools such as email, social media, texting, and chat are becoming more a part of recruiters’ desks. From their perspective, they’ll use whatever is necessary to foster the high level of communication that any recruiting and hiring process needs to be successful.”

Top Echelon Network conducted this poll of its Preferred Member recruiters during the week of Monday, September 3, through Sunday, September 9.

Top Echelon Network was founded in 1988 in Canton, Ohio.

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