Credit Card Applications Announces Survey by J.D. Power and Associates Reports Customer’s Satisfaction With Their Credit Cards

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Survey finds people are happier with their credit cards

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According to the J.D. Power and Associates 2012 U.S. Credit Card Satisfaction StudySM, customer’s satisfaction with their credit cards has increased for the third year in a row. In 2012, the overall credit card satisfaction averages at about 753 out of 1,000 points possible, which is up from 731 in 2011 and 714 in 2010. This increase in customer satisfaction is attributed to various factors, including the stabilizing effect of recent regulatory changes, credit availability, competition and a continued effort by credit card companies to better serve their customers.

The survey used six main factors as its basis for measuring customer satisfaction levels: interaction, credit card terms, billing and payment process, rewards, benefits and services, and problem resolution. The study shows that general satisfaction in all of these factors has increased this year over last. This comes as good news for credit card companies and consumers alike as this market continues to improve despite the many challenges it has faced over the last several years.

Companies like are proud to be a part of this successful credit card era. By supplying consumers with multiple credit card options, they are a significant part of the process which has only raised the bar for consumer expectations and satisfaction. If the trend continues as it has, the future is likely to bring more growth of credit card customer satisfaction and is dedicated to contributing to the success.

About Credit Card Applications: is dedicated to helping customers find the best credit card for them. Their website is designed to provide a user-friendly, fast and easy way for customers to narrow down their credit card search. They utilize special filters that can serve multiple functions like guide users with poor credit to appropriate cards or find rewards cards for frequent travelers, and more. They have access to some of the most well known and trusted names in the industry, such as Credit One and Citibank. In addition, their process allows customers to select the credit card(s) that best suites them before they officially apply for them; this system reduces time wasted and possible dings from credit inquiries. For more information, visit or follow them on Facebook, Twitter or Google+.

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