IT should focus on problem identification, more so than problem resolution, since that’s where the problem is.
Honolulu, HI (PRWEB) September 24, 2012
ActionPacked! Networks, a leading provider of quality-of-service network management software, today announced it will team with Zeus Kerravala, founder and principal analyst, ZK Research, to deliver an informative webinar on why information technology (IT) management is shifting from an element and device model to a service focused management model. The 45-minute webinar will reveal how this transition will allow IT to be more predictive while assessing degradation occurrences to avoid network outages.
“Ninety percent of the time spent in fixing the problem is identifying the problem,” said Kerravala. “IT should focus on problem identification, more so than problem resolution, since that’s where the problem is. Investing in identification tools now will have a bigger bang for the buck than anything else.”
Webinar attendees will learn how to successfully address and resolve IT environment challenges, including maintaining network uptime, managing bandwidth utilization and infrastructure changes, quickly identifying and resolving issues within the entire IT landscape, and lowering total cost of ownership.
What: Changing Landscape of Network Management webinar
When: Wednesday, September 26, 2012 at 12:00 p.m. PDT
Who: Zeus Kerravala, founder and principal analyst, ZK Research
Register: To register for the free live webinar click here or go to http://www.actionpacked.com/sept2012/registration
For more information on ActionPacked! Networks, visit http://www.actionpacked.com.
To download a free trial of ActionPacked! LiveAction network management solution, visit http://www.actionpacked.com/liveactiondownload.
About ActionPacked! Networks
ActionPacked! Networks is the leader in quality-of-service software for implementing VoIP, Telepresence, Unified Communications, Medianet and other mission-critical services. The company’s LiveAction software increases network service quality and shortens outages by providing true understanding and precise control using rich visualizations and direct device interaction. LiveAction is a sophisticated network management tool that helps simplify the complexity of monitoring, analyzing, and configuring technology areas such as: QoS, LAN, NetFlow, Routing, and IP SLA embedded inside Cisco devices to provide an all-in-one solution that can support both QoS auditing and provisioning.
ActionPacked! Networks is a trademark of and LiveAction is a registered trademark of ActionPacked! Networks.